#Shipping times

6 messages · Page 1 of 1 (latest)

clever walrus
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I ordered a set of Mochi keycaps and they still haven't arrived. The delivery timeframe on Osume's website says 7-27 business days and it's been 26 business days so far. The tracking says it still hasn't been shipped to my country yet. Should I be concerned?

olive quartz
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/cs

pulsar ploverBOT
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for general concerns, please post in #1020188109100560404

for order related inquiries, please e-mail us at [email protected]

for urgent requests please send an e-mail, and then dm @jolly flame from the osume team to escalate your request

olive quartz
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since its been so long it may be better to send an email to the above address to see if theres anything that needs to be looked at

clever walrus
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Right okay

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I'll try that thanks