#Save Data is gone, can't even find backups or user.dat/user.bak files to restore game need help

1 messages · Page 1 of 1 (latest)

main current
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im missing key files in the installation folder and when i opened the game all my save files are gone, and the required files arent in my folder please help

signal folio
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Hello, can you give a screenshot of the installation folder?

main current
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Sure thing! Cant for like a day though, I’m currently out but when I get back I’ll send them ^^

signal folio
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show the same for My Documents\Fruitbat Factory\100% Orange Juice when you can, please

main current
signal folio
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hmm, is it a fresh install on a new PC?

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try searching your C: for "user.dat"

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maybe your windows is hiding it somewhere else for some reason

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I don't have any other explanation for why you'd be missing all saves and backups

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the game can't delete them

main current
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Nah it’s my pc I’ve had for a few years nothings changed, I’ll go check for it I doubt I’ll find it I’m sure I’ve searched for the file before but I’ll look again

signal folio
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you seem to have the save backup from what I think is co-op beta, and that's all

main current
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I do? Oh I see, how do I turn that into my main save now

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Hopefully there’s some good progress there

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Just checked for user.dat too on my whole pc and nothing as expected

signal folio
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it's the user_beta1.dat. I'm not even sure if you can use that since it's the beta save, but you'd rename it into user.dat and copy to install folder

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that's really bizarre

main current
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I’ll try that, yeah it’s so bizzare

signal folio
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maybe some kind of HD corruption could explain it, but it sounds too selective for that

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you can also search for "user.bak"

main current
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Ok just copied it into the installation folder opening now and hopefully something will happen

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Oh I’ll try that too!

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Sorry about the phone photo, yup it’s expected

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I’ll search for the bak file

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Otherwise idk I’m just kinda bumped

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*bummed

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Nothing for user bak either

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😭

signal folio
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have you played recently?

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also is your steam cloud on? maybe it has a backup

main current
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Last time was around a week ago?

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Checked the backup and nothing

signal folio
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has someone else used your PC? honestly best explanation I have atm is that someone manually deleted your saves 🤔

main current
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Nope! Just myself and my girlfriend, and she has her own pc, plus the fact she doesn’t know this game

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Unless she went in which i know she wouldn’t so yeah I’m lost too

signal folio
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well, you did say you were missing some required files in installation folder, can you elaborate on that?

main current
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Right! The files I was missing were those bak and dat files it seemed

signal folio
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oh, no data files?

main current
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Which correct me if I’m wrong, have something to do with the saves yeah

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Yup!

signal folio
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yeah those are all just the save files and backups

main current
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Mhm, so when I check my files those were missing

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Which led to most likely me ending up losing all my save files

signal folio
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the set in my documents is a 2nd set of backups, steam cloud doesn't even touch that so it's always safe from any issues

main current
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Right right I see, which just makes it more puzzling on why it’s just gone, I know for a fact I haven’t touched that folder

signal folio
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I guess it's possible the game would be lacking user permission to save the backups there, or something, though I haven't heard of anything like that

main current
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So it’s safe to assume that’s not the case

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I mean, if nothing can be done it’s not the biggest end of the world, granted i had a lot of playtime and stuff on it, but I like the game enough to play fresh

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It’s just a big bummer I guess

signal folio
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can you drop the co-op save backup here? maybe a dev can see if it can be made usable

main current
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Sure! Gimme a sec

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Wait hold on, what’s this

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Unless that’s the old one

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I’ll get the beta one too

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That’s it

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The beta/co-op

signal folio
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hmmm what's that

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and where

main current
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I found it when I went to upload a file here

signal folio
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it sounds like a savefile at least

main current
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It could be

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Idk what the difference is between the two

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Like why does it say 100 instead of 100%?

signal folio
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what's the full path to it

main current
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Seems like the same path

signal folio
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hmm, could have been caused by some windows locale change. that's also not the most recent one, but seems like a save from last october so fairly recent

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make a copy of it

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to make sure it's safe

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then copy to install folder

main current
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Ok lemme do that!

signal folio
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it seems like remnants of an old install folder of the game

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wonder why that user.dat didn't show up in your search tho

main current
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And back from October! I had 0 issues with the game back then, that could be a good sign

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Yeah right?

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It wouldn’t appear no matter where and/or what I searched

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But I find it trying to upload that other file here? Weird…

signal folio
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that's pretty weird yeah

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it might be a sign that your file indexing itself has issues, which could also be related to what I theorized as a cause, local HD corruption

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in other words it might be a sign that your HD has issues

main current
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I see, my HD isn’t the best I must admit :’) been to lazy to fix it

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Anyway copying rn

signal folio
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might be a good idea to run some drive checking utilities

main current
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Ok thanks for the heads up, I’ll be sure to do so

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Ok done

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It’s copied

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Should I open the game and try?

signal folio
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yeah

main current
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OMG IT WORKED

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HEIDJSIFJDKF

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NZJDJDKD HUH

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WHA

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I

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HUH

signal folio
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nice 🥳

main current
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WHAT

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BRO THANK YOU SM

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I OWE YOU BIG TIME

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🙏

signal folio
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glad I was able to help