Data removal automation does not populate inputs and returns rate limit error screen | Cloaked | Page 1

weary spruce Dec 7, 2025, 7:53 PM

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Product
Cloaked mobile application

Version
Cloaked version 2.68.0 (build 399)

Platform
iOS Device iPhone 16e
iOS version 26.1

Feature Affected
InfoTracer data removal automation

Environment
Production

Steps to Reproduce
1. Open the Cloaked app on iOS
2. Navigate to the data removal automation flow
3. Select InfoTracer as the data broker
4. Start the automated data removal process
5. Allow the automation to run to completion

Expected Result
The automation should populate all required fields, submit the request successfully, and confirm that the removal request was sent.

Actual Result
The automation does not fill in any form fields. After the automation completes, a red error message screen is shown from InfoTracer stating:

“It looks like the request was submitted too quickly. Please wait a few seconds and try again. If the issue continues, feel free to email us directly for help. Thank you for your patience!”

Observed Behavior
• No visible typing or field population occurs during automation
• Error appears immediately after the automation finishes
• No retry or delay handling is performed before submission

Frequency
Reproducible

Impact
Data removal request is not completed. Users cannot opt out of InfoTracer through automation.

low rampart Dec 7, 2025, 8:16 PM

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Hi @weary spruce - thanks for the report. I'll get this documented internally and bring it up to the team tomorrow. Just to make sure: did you get any email confirmation from Infotracer?

weary spruce Dec 7, 2025, 8:22 PM

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Yes I did that was the email

#Data removal automation does not populate inputs and returns rate limit error screen