#Sendgrid and order_placed: Send a bcc email in addition to the customer email.

16 messages · Page 1 of 1 (latest)

inland lily
#

Hi,
I want to include a bcc to my order_placed_template.
As soon as an order is done, I want sendgrid to send an email to the customer and to a custom email.

What is the strategy to do this?
Thanks

mellow coral
#

you may need to customize the development of the notification provider

strange radish
inland lily
#

Appreciate the help Attila but my question was more in the medusa side.

import {
  type SubscriberConfig,
  type SubscriberArgs,
  OrderService,
} from "@medusajs/medusa";
import { relative } from "path";

export default async function handleOrderPlaced({
  data,
  eventName,
  container,
  pluginOptions,
}: SubscriberArgs<Record<string, string>>) {
  const sendGridService = container.resolve("sendgridService");
  const orderService: OrderService = container.resolve("orderService");

  const order = await orderService.retrieve(data.id, {
    relations: ["items", "shipping_address", "customer", "cart"],
  });
  sendGridService.sendEmail({
    templateId: "xxx",
    from: "xxx",
    to: "xx",

    dynamic_template_data: {
      customer_name: `${order.customer.first_name} ${order.customer.last_name}`,
      customer: order.customer.last_name,
      cart: order.cart,
      ordernumber: order.display_id,
      total: order.total,
      phone: order.customer.phone,
      email: order.customer.email,
      subtotal: order.subtotal,
      paid_total: order.paid_total,
      tax_total: order.tax_total,
      shipping_total: order.shipping_total,
      items: order.items.map((item) => ({
        title: item.title,
        quantity: item.quantity,
        discounted_price: item.discount_total,
      })),
      shipping_address: `${order.shipping_address.address_1}, ${order.shipping_address.postal_code}`,
      order_number: order.display_id,
      site: "https://samistore.ma",
    },
  });
}

export const config: SubscriberConfig = {
  event: OrderService.Events.PLACED,
  context: {
    subscriberId: "order-placed-handler",
  },
};

I don't know why some fields are not displaying in my email, for example total property

<html>
  <head>
    <title>Order Confirmation</title>
  </head>
  <body>
    <div>
    <p> Cart: {{cart}} </p>
    <p> Customer: {{customer}} </p>
    <p> Number order: {{ordernumber}} </p>
    <p> total {{total}} </p>
summer reef
#

But it's on sendgrid side, not medusa. This is injected sendgrid function. Just add bcc.

inland lily
#

I decided to send a brand new email with each order_placed event in addition to the confirmation email instead of adding a bcc.

This works fine except some fields are showing up in the emails (items for example) and others for a weird aren't. (such as total)

summer reef
# 
  sendGridService.sendEmail({
    templateId: "xxx",
    from: "xxx",
    to: "xx",
    bcc:
inland lily
#

Sorry for not being explicit enough.

I am using the sendGrid plugin

{
    resolve: `medusa-plugin-sendgrid`,
    options: {
      api_key: process.env.SENDGRID_API_KEY,
      from: process.env.SENDGRID_FROM,
      order_placed_template: process.env.SENDGRID_ORDER_PLACED_ID,
      user_password_reset_template: process.env.SENDGRID_USER_PASSWORD_RESET_ID,
    },
  },

I looked into the documentation, it seems sendGrid subscriber is not exposed to the codebase and does all the work behind the scenes.
That means that if I want to alter the data being sent to sendGrid, I have to modify the plugin right?
I can't create a subscriber that would update the sendGrid plugin subscriber.

So all I can do is create a new subscriber that would send a new email in addition to the email being sent by the sendgrid plugin.

summer reef
#

I don't undestand, isn't that what you're doing in the code above?

inland lily
#

Yes, this is what I'm doing except some properties are not displayed in my send grid email and I can't find why.

I logged my order and other entities but I can't find total

 const order = await o
rderService.retrieve(data.id, {
    relations: ["items", "shipping_address", "customer", "cart"],
  });

  console.log(order);

{
  object: 'order',
  id: 'order_01HRN415VBB2D0RTT3QZNWZG88',
  created_at: 2024-03-10T21:24:19.683Z,
  updated_at: 2024-03-10T21:24:19.683Z,
  status: 'pending',
  fulfillment_status: 'not_fulfilled',
  payment_status: 'awaiting',
  display_id: 100,
  cart_id: 'cart_01HRN3ZVYBTY1RZMTHH39Z2R7D',
  customer_id: 'cus_01HPKMS2BG6Q47SRRPYHHES03K',
  email: 'xxx"
  billing_address_id: 'addr_01HRN40G09W3DYYS81TG7ETWE7',
  shipping_address_id: 'addr_01HRN3ZVYCD7BMJ39C0GECXN21',
  region_id: 'reg_01HPRRRAAJ4TSTA8068N8M63ZR',
  currency_code: 'mad',
  tax_rate: null,
  draft_order_id: null,
  canceled_at: null,
  metadata: {},
  no_notification: null,
  idempotency_key: null,
  external_id: null,
  sales_channel_id: 'sc_01HPKKYA5GK6G721J7T3RPHNGA',
  beforeInsert: [Function (anonymous)],
  beforeUpdate: [Function (anonymous)],
  afterLoad: [Function (anonymous)],
  
  items: [
    LineItem {
      id: 'item_01HRN3ZY40K0PR1PNYK5FEAHKS',
      created_at: 2024-03-10T21:23:39.192Z,
      updated_at: 2024-03-10T21:24:19.683Z,
      cart_id: 'cart_01HRN3ZVYBTY1RZMTHH39Z2R7D',
      order_id: 'order_01HRN415VBB2D0RTT3QZNWZG88',
      swap_id: null,
      claim_order_id: null,
      original_item_id: null,
      order_edit_id: null,
      title: 'Iphone 15 - 128 GO - Vert Emeraude',
      description: 'One Size',
      thumbnail: 'https://medusa-public-images.s3.eu-west-1.amazonaws.com/coffee-mug.png',
      is_return: false,
      is_giftcard: false,
      should_merge: true,
      allow_discounts: true,
      has_shipping: true,
      unit_price: 28000,
#

I was expecting total to be a property of the Order entity

CleanShot_2024-03-10_at_21.37.232x.png
summer reef
#

I'm focusing on the bcc

#

You have your own suscriber and I have modified your send function to have bcc

#

for the totals you need to use retrieveWithTotals

#

This is just sendgrid injected function, you should check sendgrid v2 api docs

#

Like Atilla said