#Keys not working after a drop

3 messages · Page 1 of 1 (latest)

halcyon monolith
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My dog was too eager for attention and knocked my Charachorder one off my desk. Now several of the key switches aren't working. Any advice on how to fix or contact customer support? The website isn't great for providing that info

night coral
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If you have a hardware issue please send us a video or image of the concern. Please contact support via the chat function at this link:
https://www.charachorder.com/pages/support?chat and make sure to include the following information:

  1. Order Number
  2. Reason for contact
  3. Pictures or video of the concern (if applicable)
CharaChorder
Support

For immediate assistance please feel free to check out our available device manuals shown above to see if the answer to your inquiry can be found there. It has access to all of our available resources and answers to FAQs. It will also provide info about how to use our products and software. Interested in learning about

hidden pulsar
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@halcyon monolith