Update of Appliance Firmware fails to verify? | NetApp | Page 1

vivid laurel Feb 11, 2026, 3:58 PM

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Hi...
For some reason I have one SG2728 node that has an issue updating the Appliance Firmware... as shown it will not validate the firmware... I have of cause tried to download this again... and also an older version, but it fails no matter what...
I have updated 5 other nodes without any issues...
(I know it doesn't make much difference to update the firmware, but I like to have this updated to the latest version for this new re-install...) any idea as to debug this issue? or should I just open a support case?

vivid laurel Feb 11, 2026, 7:11 PM

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OK, just to be sure I have run both sha256 and md5 against the firmware file and verified with the values shown on the download site... and just now I found another one... so now 2 out of 8 have this issue...

velvet bane Feb 12, 2026, 6:27 AM

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Can you get to the CLI of the failing nodes (ssh or serial)?
If so, check the time if it is off (which could prevent code signing certificate validation).

Use timedatectl to check. Use timedatectl set-time to correct if needed.

vivid laurel Feb 12, 2026, 7:37 AM

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velvet bane Can you get to the CLI of the failing nodes (ssh or serial)? If so, check the ti...

Not sure if SSH is open yet on a new system like this? It's not configured to a Grid yet... But I actually figured as much, because one of the e-series controllers also complained while updating, but the error message was a bit more useful... and you are able to setup an NTP server on the e-series in the web-gui..

velvet bane Feb 12, 2026, 8:33 AM

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The PGE has an SSH service running. PM me if you can't get in.

#Update of Appliance Firmware fails to verify?