#nabox: Grafana reverse proxy access error?

1 messages · Page 1 of 1 (latest)

tawny badger
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Hi All, Happy New Year! I can access our Grafana Web UI just fine, but when my colleague tries to access it (from the same Windows client) they get served a red on black error page stating that Grafana is mis-configured or that there may be a problem with their reverse-proxy configuration. Why would that happen, any ideas? Off the top of my head, I think that we're running nabox 4.10 + Hravest 25.11. Authentication shouldn't be an issue, as we have the option for guest access to Grafana pages enabled. My colleague tells me they have tried both clearing their Browser cache as well as two different browsers ...

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The error returned looks like this one: https://community.grafana.com/t/problems-with-reverse-proxy-setting/125604

Grafana Labs Community Forums
Problems with Reverse Proxy Setting

Hello, I had Running grafana in my Home Assistant perfectly and was using it mainly on my iPhone. Then I was trying out VPN-Clients and did some Updates in Home Assistant, as a result, i couldn‘t Open grafana any more on my iPhone (See attached error Massage). So i can’t really say, what really the reason is. But it works fine on my pc and...

brittle schooner
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Can he try incognito mode ?

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Scratch that, I guess if they changed browser it’s the same

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Can you elaborate on “from the same windows client” ? What’s different between you and your colleague ?

tawny badger
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What’s different between you and your colleague ?

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Should be ... nothing, just a diffeent AD Username. We are both accessing (well, attempting to access) Grafana from the same jumpserver i.e. we RDP to the Windows server in the "secure" network and then work there e.g. by using tools e.g. ssh, curl, web browsers to access the ONTAP systems, Unified Manager and Grafana.

brittle schooner
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What's grafana.ini like ?

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GF_SERVER_ROOT_URL should be https://%(domain)s/grafana/ in Grafana container env

tawny badger
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Thanks for getting back to me - I'll be able to check tomorrow!

tawny badger
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"dc exec grafana env" returns that value for GF_SERVER_ROOT_URL

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In the grafana container the file "/etc/grafana/grafana.ini" is 81706 bytes, mtime 2025.01.31

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Where does the web server write access / error logs?

brittle schooner
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You would have traefik logs in dc logs -f traefik and grafana logs in dc logs -f grafana