i don't see data, i also crated another object custom but does not show in promethesu. i m trying to build alets like we do active qa as subscribe event
#EMS collectors not working ,
sage vortex
clever pagoda
@sage vortex Could you check if relevant EMS is listed in configuration file?
https://github.com/NetApp/harvest/blob/main/conf/ems/9.6.0/ems.yaml
Harvest only monitors ems listed in this yaml file. You have to add new ones for monitoring.
sage vortex
@clever pagoda Thank you , do need add in same or i can create new for custom ?
conf/ems/default.yaml updated with new object and created file
clever pagoda
It's best to extend it so that default.yaml doesn't get overwritten during upgrades
https://netapp.github.io/harvest/latest/configure-templates/#how-to-extend-a-restrestperfstoragegridems-collectors-existing-object-template
sage vortex
conf/ems/custom.yaml
objects:
Ems: custom_ems.yaml
custom_ems.yaml location under conf/ems/9.6.0/
clever pagoda
Location of custom_ems.yaml should be conf/ems . custom_ems.yaml file should contain everything from ems.yaml and new ems events which you want add.
sage vortex
Thank you , moved file and restated and added custom even that we want to have
sage vortex
@clever pagoda EMS still not collecting any event , i m trying to troubleshoot EMS collectors
clever pagoda
@sage vortex Could you share Harvest logs @ https://upload.nabox.org/haso-kafu-xypy
sage vortex
@clever pagoda Thank you logs uploaded
clever pagoda
Thanks. Logs show no ems events collected. Could you share your ems configuration which you have modified and which ems you have added to it?
sage vortex
@clever pagoda Sure
-
name: secd.ldap.trust.noServers
exports:- parameters.vserverName => vserverName
- parameters.trustedDomain => trustedDomain
- parameters.ldapOperation => ldapOperation
-
name: exports.hostname.notFound
exports:- parameters.hostname => hostname
- parameters.addrfamily => addrfamily
- parameters.ruleindex => ruleindex
- parameters.policyid => policyid
- parameters.vserver => vserver
-
name: exports.hostname.transient
exports:- parameters.hostname => hostname
- parameters.addrfamily => addrfamily
- parameters.retcode => retcode
- parameters.ruleindex => ruleindex
- parameters.policyid => policyid
- parameters.vserver => vserver
clever pagoda
Could you share complete file. Indentation is bit off in above message.
sage vortex
@clever pagoda Uploaed https://upload.nabox.org/haso-kafu-xypy
clever pagoda
I am getting the records as below
From logs you have shared earlier I see below error
26604:time=2025-12-15T07:48:33.896-05:00 level=WARN source=poller.go:866 msg="init collector-object" Poller=ntap08 error="no best-fit template for custom_ems.yaml models [] on confPath [conf] no template matches" collector=Ems object=Ems
It means your custom_ems.yaml is not found
Could you double check path of custom_ems.yaml in your file system?
sage vortex
conf]# tree ems/
ems/
├── 9.6.0
│ └── ems.yaml
├── custom_ems.yaml
├── custom.yaml
└── default.yaml
1 directory, 4 files
clever pagoda
That's the issue. custom_ems.yaml should be inside conf/ems/9.6.0
sage vortex
tree ems
ems
├── 9.6.0
│ ├── custom_ems.yaml
│ └── ems.yaml
├── custom.yaml
└── default.yaml
should be good now
clever pagoda
Yes, Let's restart and then once ems is fired, We should see an event collected in harvest
You can test also via below command in ontap which will fire an ems event
set diag
event generate -message-name secd.ldap.trust.noServers -values 103 136 672 163 845 159 270 529 593 909 909 9090
sage vortex
@clever pagoda Thank you now i event now