Qtree labels - missing cluster | NetApp | Page 1

modest linden Dec 9, 2025, 1:57 PM

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Hi guys, do you ever experience an issue with collection the qtree_labels inside the NAbox? We have four clusters which are primary used for trident and we only see two of them collecting this metric. The ONTAP config is exactly the same regarding permission etc.

rigid current Dec 9, 2025, 4:57 PM

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Hi @modest linden that should work, can you upload your support bundle here so we can take a look? https://upload.nabox.org/pane-qysu-yaty

modest linden Dec 10, 2025, 7:54 AM

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no available server 🙁

polar viper Dec 10, 2025, 8:22 AM

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Checking @rancid pilot

rancid pilot Dec 10, 2025, 5:11 PM

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@modest linden Service back up, sorry !

polar viper Dec 12, 2025, 7:56 AM

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modest linden no available server 🙁

@modest linden You can upload the support bundle now. Thanks.

modest linden Dec 16, 2025, 8:36 AM

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Hi @polar viper the log bundle if finally uploaded

polar viper Dec 16, 2025, 9:28 AM

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Thanks.

muted wadi Dec 16, 2025, 10:19 AM

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@modest linden ,
I can see there are 6 clusters and qtree collection via Zapi Collector works fine on 10th Dec as per the logs.
Could you say which cluster would not be reporting the qtree_lables metrics properly ? you can share poller name in DM.

Dec 10 07:44:48 p-1 dc[1644]: havrest           | time=2025-12-10T07:44:48.505Z level=INFO source=qtree.go:225 msg=Collected Poller=P1 plugin=Zapi:Qtree object=Qtree numQuotas=94 metrics=752 apiD=793ms parseD=4ms batchSize=500
Dec 10 07:47:41 p-1 dc[1644]: havrest           | time=2025-12-10T07:47:41.163Z level=INFO source=qtree.go:225 msg=Collected Poller=P2 plugin=Zapi:Qtree object=Qtree numQuotas=187 metrics=1496 apiD=389ms parseD=9ms batchSize=500
Dec 10 07:47:47 p-1 dc[1644]: havrest           | time=2025-12-10T07:47:47.549Z level=INFO source=qtree.go:225 msg=Collected Poller=P3 plugin=Zapi:Qtree object=Qtree numQuotas=151 metrics=1208 apiD=352ms parseD=8ms batchSize=500
Dec 10 07:47:47 p-1 dc[1644]: havrest           | time=2025-12-10T07:47:47.602Z level=INFO source=qtree.go:225 msg=Collected Poller=P4 plugin=Zapi:Qtree object=Qtree numQuotas=242 metrics=1936 apiD=371ms parseD=12ms batchSize=500
Dec 10 07:47:48 p-1 dc[1644]: havrest           | time=2025-12-10T07:47:48.457Z level=INFO source=qtree.go:225 msg=Collected Poller=P5 plugin=Zapi:Qtree object=Qtree numQuotas=553 metrics=4424 apiD=1.409s parseD=29ms batchSize=500
Dec 10 07:47:48 p-1 dc[1644]: havrest           | time=2025-12-10T07:47:48.513Z level=INFO source=qtree.go:225 msg=Collected Poller=P6 plugin=Zapi:Qtree object=Qtree numQuotas=107 metrics=856 apiD=1.117s parseD=5ms batchSize=500

#Qtree labels - missing cluster