Taking snapshot..táme=2025-09-30T16:27:36.818Z Level-ERROR source-migrator.g0:59 mag="Failed to take

[uncut wigeon]

Hi team,

I ran to this issue

I’m trying to migrate to NABOX4 and failed to do so due to attached error , can you please help me

Thanks a lot

Added web-enable admin and started Prometheus but no luck

@wild blade <@&855078901109227608> can you please help me

[uncut wigeon]

I have solved by myself

I think it’s going good , if you guys can confirm

[uncut wigeon]

2025/10/01
04:14:32
import process failed:
import
failed with
10 retries:
execution failed after 10 retry attempts
Importing batch failed for
timestamps
range
1756015203852 - 1756598388429 (enable
-verbose output to get more details)
cime=2025-10-01T04:14:34.134Z level-ERROR
source-main.go: 192 msg-"Failed to
migrate metrics" error="exit status 1"
/usz/local/nabox/docker-compose #
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how can I solve this

[uncut wigeon]

@past girder can you please help me on this , thank you

[wild blade]

Hi Avi. Can you check capacity on the server ?

[uncut wigeon]

Checking

[uncut wigeon]

NAbox3 is named as NAbox3 and other is NAbox 4

Seems VM team has configured less space even though request of 800GB , I will check with them on this

[uncut wigeon]

@wild blade can you please help me if there is any guide to increase the size on NAbox4

[wild blade]

Sure, just ask the vm team to increase vmdk size to the requested 800GB and reboot NAbox. It should automatically use the new space.

Then you can run migration again.

[uncut wigeon]

Thank you

[uncut wigeon]

Hey Yann after migration I can only see one storage box and other do not neither in NAbox 4and nor in Grafana

[uncut wigeon]

I see under /data/package/harvest/asup/payload - I can see all Netapp json file as netappstoragebox_payload.json

Also checked under /etc/nabox/harvest and see all storage boxes in NABOX4

One difference I see in NABOX 3 collectors are all like ZAPI ZAPIPERF REST EMS and in NABOX it’s only Ems

[uncut wigeon]

I tried to add one of my lab Netapp box - ticking insecure ignore TLS - I got error as polled already exists

@wild blade please let me know how can I resolve this issue

[wild blade]

Ok I see, if it’s only EMS that’s indeed an issue.

You can fix the harvest config file manually and it should show, I need to investigate why some entries are missing collectors.

[uncut wigeon]

Can I add zapi and all in the file

And then do I need to restart the service

[uncut wigeon]

These are the process running , it’s weird harvest name is havrest

[wild blade]

Yes that’s normal

Harvest is netapp harvest. Havrest is the docker packaging providing rest interface.

[uncut wigeon]

I have added the Collecfors in yaml file and I restated the harvest and now on NAbox UI I’m getting error as - error while getting system bad gateway

After adding I restated the harvest and now it’s restating and not stoping

[uncut wigeon]

Sent you log picture

I am not sure but in default container I see not REST

[uncut wigeon]

Ok I have added one by one

And when I changed in last 4 - NABOX became unresponsive

I’m not able to SSH or http even IP and host name are pinging

[uncut wigeon]

What can be issue as I can not ssh and open its GUI

I have resolved this issue

[wild blade]

Ok, what's the current status ?

[uncut wigeon]

Hi Yann , thank you , it seems all system are reporting now , I did check on the old history on graphs and it seems all data has migrated , I’m checking if any graph is missing which are on NABOX3 but not on NABOX4 Grafana

[uncut wigeon]

One issue I have encountered as https://discord.com/channels/855068651522490400/1418224201139097742

[uncut wigeon]

As directory is not present

[wild blade]

Yes you create the directory as suggested