Upgrade Ontap from 9.8 to 9.12/9.X : not sufficient space | NetApp | Page 1

warped raven Sep 30, 2025, 5:01 PM

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Hello, i want to upgrade one OntapSelect node (cluster of 1 node) and i obtain this message : "There is not sufficient space in the file upload directory to upload this file. Contact technical support for assistance."
I try to resize the web file upload with the command :" system services web file-uploads config modify -node * -size 4GB" but the job fails. Here the error :
09/30 18:55:53 CLU*1 CLU Web File Upload Resize Node Job
Error 8734
Description: Web File Upload Resize Node Job
Completion: Web file upload resize job failed. Reason:
Internal Error.
Error Text: Job is dead

Do you have any ideas ?
Thanks

silk hornet Oct 1, 2025, 8:14 PM

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How are you trying to upgrade? Via CLI or ONTAP System Manager.
You could try rebooting it and trying again.
This KB might be useful: https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/System_Manager_fails_to_upload_ONTAP_image_due_to_insufficient_space

NetApp Knowledge Base

System Manager fails to upload ONTAP image due to insufficient space

Systems manager fails to upload file, System Manager fails with error.

coral flax Oct 1, 2025, 10:57 PM

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yeah, there's probably leftover files in the upload directory that need to be deleted. that KB shows you how to do it

cosmic cairn Oct 2, 2025, 10:03 AM

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Try listing and deleting old upgrade files first if you haven't deleted them after previous upgrades.
Maybe basic advice 🙂
But I usually only keep the one I went from and the one I'm upgrading to

cluster image package show-repository
Package Version Package Build Time

9.16.1P4 5/28/2025 01:22:56
9.16.1P7 8/21/2025 12:29:10

coral flax Oct 2, 2025, 1:44 PM

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the Upload directory is not the repository though

#Upgrade Ontap from 9.8 to 9.12/9.X : not sufficient space