Rebootig ONTAP Tools 10.2 and left with an error on the console "error code 05064"... | NetApp | Page 1

nova token Jul 11, 2025, 11:08 AM

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Of cause no reference on support.netapp.com to this specific error... just great 🙂 anyone has any idea, or are we looking at yet another reinstall?
This is a vSphere 8.x setup with a non-ha deployment of OTV...

opal shoal Jul 17, 2025, 1:29 AM

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Can you provide a screenshot of the whole console? Be sure to redact private info like hostnames or IPs.

These OVA/vApp deployments are typically Linux and the error could be a pre-OS or OS error. I’m hoping there’s something else on the console that provides context to the error. If you have support on any controller used with that instance of OTV, you should open a support case and provide the screenshot with that too.

nova token Jul 17, 2025, 12:42 PM

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Good luck finding anything about that errorcode with "mortal" support access 😉

opal shoal Jul 17, 2025, 1:09 PM

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I found a KB with a similar error code and the root cause/solution could be the same here. Unfortunately the steps are internal, so you'll need to get a support case open and refer to this KB:
https://kb.netapp.com/data-mgmt/OTV/VSC_Kbs/ONTAP_Tools_for_VMware_vSphere_(OTV):_05061_error_after_powering_on_OTV_VM

NetApp Knowledge Base

ONTAP Tools for VMware vSphere (OTV): 05061 error after powering on...

#Rebootig ONTAP Tools 10.2 and left with an error on the console "error code 05064"...