We have an older shelf with X356A Toshiba drives that has been powered off for at least 6-8 months. Now when we try to use it, almost all the drives are "faulty" and complain... I think I remember the this was a known issue and there might be a "fix" for it, "scsi format" from maint. maybe... but do anyone know more about this issue? Is it a capacitor that looses power over time? And is there a possibility to revive the drives? (and no... absolutely no service the drives) 😉
#24 dead X356A Toshiba drives
velvet scroll
I guess you already tried disk unfail -s?
there were some firmware updates that help with increased failure rates for those drives, but I don't think you can upgrade the firmware when the drives are already "failed"
mighty plank
@blissful pier Those are SAS-2 (6Gb) drives intended for use in a DS2246. All SAS-2 equipment is EOS as of Jan 31 of this year, so there wouldn't be a valid support entitlement anyway.
Darkstar is recommending correct action: try to unfail the drives. Me, personally, I recommend dropping the node with the drives to Maintenance Mode to do this. That way, you can also remove them from the failed disk registry before you perform the unfail.
It would also be a good idea to get the latest firmware onto those nodes before you drop to Maintenance Mode. As such, when the nodes boot, they will update the drive firmware at the same time.
Good luck!
blissful pier
<@743120101942886442> Those are SAS-2 (6Gb) drives intended for use in a DS2246....
They say 12G on the disk...
blissful pier
The "funny" thing is the cane from an old production system, then put into storage for 6-8 months and now they are dead... like all of them... must be some drive configuration that is lost because of time with no power...
We will of cause not use these for any production, we are just currious if they can be "brought back"... and what causes this issue
mighty plank
do you have access to NetApp KB?
blissful pier
do you have access to NetApp KB?
most of it yes... we are a preferred partner..