missing vscan counters in nabox 4.0.9 | NetApp | Page 1

long skiff Feb 28, 2025, 8:57 AM

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hello,

i compared the vscan dashboard in:
NAbox v4.0.5 (ef25d0a), Harvest 24.11.0, Grafana 11.1.4,Victoria Metrics 2.24.0
with
NAbox v4.0.9 (7890009), Harvest 25.02.0, Grafana 11.5.1, Victoria Metrics 2.24.0

the NAbox 4.0.5 have metrics in the vscan dashboard under "connection status counters" and "scanner utilization", the NAbox 4.0.9 show me "no data".

this is my test environment and both versions have the same ontap system in the background.
so, there is no different on the netapp storage.

can you check that please?

thank you

twilit forge Feb 28, 2025, 9:02 AM

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@long skiff Could you please share NABox 4.0.9 support bundle logs @ https://upload.nabox.org/bama-reba-yyno

long skiff Feb 28, 2025, 9:19 AM

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@twilit forge, done - thank you!

twilit forge Feb 28, 2025, 9:44 AM

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From logs, metrics are collected but not exported which is strange

Feb 28 09:17:26 nabox4 dc[1635]: havrest           | time=2025-02-28T09:17:26.136Z level=INFO source=collector.go:601 msg=Collected Poller=xxxx collector=RestPerf:Vscan apiMs=176 bytesRx=14290 calcMs=0 exportMs=0 instances=16 instancesExported=4 metrics=112 metricsExported=0 numCalls=1 numPartials=0 parseMs=0 pluginInstances=0 pluginMs=0 pollMs=176 renderedBytes=0 skips=0 zBegin=1740734245960

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Could you email us the response of below Rest call @ ng-harvest-files@netapp.com or you can upload at the same location as above.

https://CLUSTER_IP/api/cluster/counter/tables/vscan/rows?return_records=true&fields=*

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Are you using Zapi in NABox 4.0.5?

long skiff Feb 28, 2025, 10:39 AM

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Are you using Zapi in NABox 4.0.5?
you mean if ZAPI is enabled in the /etc/nabox/harvest/harvest.yml file?
yes, it´s enabled in nabox 4.0.5 and 4.0.9

https://cluster_ip/api/cluster/counter/tables/vscan/rows?return_records=true&fields=*
{"error":{"code":"6691623", "message":"User is not authorized."}}

twilit forge Feb 28, 2025, 10:51 AM

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long skiff > Are you using Zapi in NABox 4.0.5? you mean if ZAPI is enabled in the /etc/nab...

From the logs, we are using REST for collecting vscan metrics in NABox 4.0.9. If you switch to using ZAPI (you can change the collector preference from the NABox UI), do we get vscan metrics in NABox 4.0.9?

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{"error":{"code":"6691623", "message":"User is not authorized."}}
Could you use the same user as configured in NABox 4.0.9 for this cluster? That has access as per logs.

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curl -s -k -u user:pass 'https://cluster_ip/api/cluster/counter/tables/vscan/rows?return_records=true&fields=*'

long skiff Feb 28, 2025, 10:59 AM

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@twilit forge , the curl command work´s without a problem. i have vscan metrics in nabox 4.0.9, but not in the row ""connection status counters" and "scanner utilization". i see data in the first row "SVM vscanner".

twilit forge Feb 28, 2025, 11:09 AM

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First row comes from a diffrent template which is RestPerf:VscanSVM

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Could you share results of curl command?

long skiff Feb 28, 2025, 11:12 AM

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send the output to ng-harvest-files@netapp.com

light lance Feb 28, 2025, 11:56 AM

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Thanks @long skiff , we have received the response and we are able to reproduce the issue locally with replaying your response, Working on the fix.

long skiff Feb 28, 2025, 11:57 AM

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perfect - will wait for the fix. thank you for your support 🤝

light lance Mar 10, 2025, 9:43 AM

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@long skiff

Yes, The issue https://github.com/NetApp/harvest/issues/3500 is fixed now.
The changes are in the latest nightly build if you want to try them out.

#missing vscan counters in nabox 4.0.9