#Error while deleting system

1 messages · Page 1 of 1 (latest)

merry yew
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Hello,
Having an issue with NAbox right now where I added a system and the addition somehow failed (Error: Invalid poller name) but the system/cluster is listed in the ONTAP list of clusters.
When I try to enable it, it return a 500 popup and when I try to delete it, it says "Error while deleting system" which isn't really telling me what's wrong.
What logs should I look into to have a more comprehensive error?
Thank you

rocky quail
merry yew
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Just started poking around in an ssh session and restarted the "havrest" container, it looked like the configuration was never added in /etc/nabox/harvest.yml, so when restarting the service, those cluster that weren't added properly disappeared.

I'll try again to add those clusters and generate the logs then, hopefully capturing the underlying issue

white canyon
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That’d be great. I need to do some tests but I believe when some info couldn’t be retrieved havrest ends up in a weird state and configuration isn’t cleared.

merry yew
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@white canyon so I can confirm that my issue was missing permissions in the role on ONTAP, in that case, NAbox fails to add the datasource with a non descriptive error (missing poller), and the configuration is kept inside the UI but not written on disk.
Subsequently, it's impossible to delete that added datasource or modify it with new credentials, and the havrest container needs to be restarted.
Do you still want a support bundle?