#Logs for FSA collection

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clever pike
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I have a customer with NABox 4.0.7. The FSA rest collector is enabled and collecting metrics from all of their Clusters and SVMs. However, one volume, their biggest Flexgroup (over 150 constituents and 13PB+ of data) does not show in Grafana. FlexGroups from every other Cluster and SVM (maybe 20 of them all up) all show, except for this one.

Just wondering which logs in particular I could look at on the NAbox system to begin my investigation, or what kind of things I could be looking for? I'm suspecting some sort of timeout with the data collection due to the sheer size of this volume and the FSA data that ONTAP must be maintaining for it.

FSA is enabled for the Flexgroup.

`<cluster>::*> volume show -fields analytics-state,analytics-scan-progress,analytics-unsupported-reason -vserver <svm> -volume <flexgroup>
vserver volume analytics-unsupported-reason analytics-state analytics-scan-progress


<flexgroup> <svm> - on -`

zealous dragon
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@clever pike By default, Harvest collects analytics statistics for the top 20 volumes by size that have the analytics state enabled. Let's check if the following curl command for this cluster returns the desired volume.

Make sure to replace USER, PASS, and CLUSTER_IP with the appropriate values.

curl -s -k -u USER:PASS 'https://CLUSTER_IP/api/storage/volumes?fields=name,svm.name&analytics.state=on&order_by=space.used desc&max_records=20'

If the volume appears in the output of this command, we need to examine the Harvest logs. Please upload the Harvest logs to the following link: https://upload.nabox.org/mugy-tite-nita

You can find the guide on how to collect logs here: https://netapp.github.io/harvest/latest/help/log-collection/

clever pike
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Thanks @zealous dragon. Interesting, that CURL command executes immediately with zero output. However, using the Swagger interface on the cluster I can run the same command and the volume is NOT listed in the output.

Very interesting. from the ONTAP CLI on that cluster I can run "volume show -fields analytics-state" I can see FlexGroup in the output and shows the state as "on". But if I run "volume show -analytics state on" it doesnt show.

This looks like an ONTAP issue, not NABox. I'm going to chase this up with the customer and support.