How to bring a SG5712 storage node out of maintenance mode without web access? | NetApp | Page 1

pearl shore Nov 19, 2024, 2:24 PM

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We are upgrading SANtricity software, and booted the storage node into maintenance mode from the SG-GUI..
Some genius choose to block 8443 in the firewall, which makes it impossible to login to the node and boot it normally... and it's not possible to trigger a normal boot from the SG-GUI...
Is there a way to ssh into the node, and trigger this boot? SSH seems open, but none of the known passwords seems to work?

daring wharf Nov 19, 2024, 2:54 PM

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https://kb.netapp.com/hybrid/StorageGRID/Platforms/StorageGRID_Appliance_stuck_with_maintenance_mode_and_unable_to_reboot

NetApp Knowledge Base

StorageGRID Appliance stuck with maintenance mode and unable to reboot

pearl shore Nov 19, 2024, 2:59 PM

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Yeah... we are working on the firewall part 🙂 I was just thinking since SSH is open on the box, why isn't it possible to ssh in via that and change the boot mode to normal?

daring wharf Nov 19, 2024, 3:04 PM

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When a StorageGRID appliance is in maintenance mode, it enters a pre-GRID environment (PGE) state. To access the PGE, you need to log in using port number 8022

#How to bring a SG5712 storage node out of maintenance mode without web access?