Receiving error when updating credentials for ONTAP clusters in NAbox | NetApp | Page 1

unborn quarry Nov 7, 2024, 2:35 PM

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Hello, has anyone seen errors like in the screenshot attached in NAbox when trying to update credentials (both username and password have been updated) for a linked ONTAP cluster?

I recently stood up a couple of NAbox instances, and I recently realized that we had connected the clusters with admin credentials, which is not really what we want. I tracked down and ran the instructions for creating a least-priviledged read-only user in one of our ONTAP clusters. When I attempted to update the credentials in NAbox for that ONTAP cluster, I am receiving the attached error, and the cluster is no longer actively monitored.

charred vault Nov 7, 2024, 2:48 PM

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@potent sphinx

potent sphinx Nov 7, 2024, 4:05 PM

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What version ?

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Also, if you don't mind uploading a support bundle here https://upload.nabox.org/duyi-kyze-xici

unborn quarry Nov 7, 2024, 5:15 PM

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on 4.0.7

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i just uploaded bundle, nabox-logs-2024-11-07_171217.tgz

potent sphinx Nov 7, 2024, 5:50 PM

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Can you try dc restart havrest ?

unborn quarry Nov 9, 2024, 8:52 PM

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it looks like that did the trick. after that restart, I was able to update the credentials successfully, and I see polling is successfull again.

potent sphinx Nov 10, 2024, 4:13 PM

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Glad to hear that. It's probably some kind of bug when updating the system with wrong credential the configuration state gets corrupted, I'll take a look at it

#Receiving error when updating credentials for ONTAP clusters in NAbox