#The serial number is not displayed correctly

1 messages · Page 1 of 1 (latest)

fringe iris
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Hello everyone, my company bought a 2240 controller. After initialization, I typed sysconfig -v. Why is the serial number output like this?

crystal light
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Seems strange... and you are going to have a hard timer adding any licenses to that system as they rely on the node serial...

twin belfry
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Double check this way

node show -fields serial

buoyant pollen
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also check the bootargs, there is a bootarg to override the serial number. systemshell sudo kenv should work (not sure about the exact syntax in 7-mode, it's been ages..), or simply boot into the loader and do printenv

teal cipher
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Could be an AutoSupport option for minimal data, but that's a guess. Try options.autosupport and see if there is something like minimal data.

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I think it's something off with the boot options.

buoyant pollen
teal cipher
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That's what I though, but worth a try.

buoyant pollen
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those 22xx and 25xx had lots of problems with mainboard issues, so it might as well be something like that. Even though E0 is a pretty late revision...
In any case I would try set-defaults in the loader to clear all unusual settings

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if there's nothing important on it I would copy/write down the license keys (license), do cf disable ( if it's an HA system) and then halt -c factory in diag. Then set-defaults in the loader, followed by saveenv and bye. Doublecheck with printenv that there's nothing funky still remaining. Then reboot ONTAP (autoboot) and do the base config again