https://mysupport.netapp.com/info/ seems broken. | NetApp | Page 1

velvet forge Jul 25, 2024, 9:55 AM

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link just hangs on "Loading..." . The rest of the site, as far as I'm using it, seems to work fine in the same Chrome browser from the same machine.

noble stag Jul 25, 2024, 11:36 AM

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https://mysupport.netapp.com/ works for me, not sure what you're expecting to find under "info".

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Product Communique is here and also works: https://mysupport.netapp.com/info/communications/index.html

velvet forge Jul 29, 2024, 7:08 AM

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it was a "question mark" link from a case

velvet forge Jul 29, 2024, 7:53 AM

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still hangs... open a random case, next to the priority, click on the question mark, a new tab opens but the tab just says loading and never completes

noble stag Jul 29, 2024, 8:24 AM

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You mean this?

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Link is https://mysupport.netapp.com/info/web/ECMP1132185.html and you're right it redirects to https://mysupport.netapp.com/info/ and that is also empty for me

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@snow sinew over to you 🙂

snow sinew Jul 29, 2024, 11:02 AM

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Thanks for the @. I’ll get it checked out.

snow sinew Jul 31, 2024, 3:39 PM

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Just wanted to share that this is being reviewed by the support site team.

snow sinew Aug 6, 2024, 12:38 PM

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This should be fixed now! Thanks again for reporting it to us.

#https://mysupport.netapp.com/info/ seems broken.