system download issue | NetApp | Page 1

oak harbor Jul 16, 2024, 5:23 PM

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Hi *,

has anyone a idea how to go ahead with the following error?

cluster::> cluster image package get -url https://mirror.net/9131P9_q_image.tgz
Package download failed.

Error: command failed: Internal error. Reason: Failed to mount the package.

cluster::>

I'm also unable to upload the package via gui (same error).
Case is already open ...

oak harbor Jul 16, 2024, 5:39 PM

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With another package, I was able to trigger a new error message.

Bildschirmfoto_2024-07-16_um_19.28.37.png

oak harbor Jul 16, 2024, 5:58 PM

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https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/System_Manager_fails_to_upload_ONTAP_image_due_to_insufficient_space may helps...

NetApp Knowledge Base

System Manager fails to upload ONTAP image due to insufficient space

This KB outlines the cause and solution when uploading ONTAP image through System Manager fails with "Internal Error: There is not sufficient space in the file upload directory to upload this …

desert geode Jul 16, 2024, 6:31 PM

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could be this

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check the output of the mount command in systemshell

oak harbor Jul 16, 2024, 7:03 PM

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i moved the cluster lif to another node, after the move i was able to run the download ...

desert geode Jul 16, 2024, 7:14 PM

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still, there's probably something wrong with your system. I'd investigate that

#system download issue