#New drives don't have size sticker on them ?

1 messages · Page 1 of 1 (latest)

floral ferry
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IHAC who got 12 drives as part of a NetApp SEG remediation process..

Should these drives have the capacity of the drive sticker on them eg 15.3TB?

All they have is a black square. If you did not see the lights at the top you could possibly think they are the empty caddy ?

ocean meadow
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We noticed something similiar recently where we got disks with different colored stickers even though it was the same disk model.
So I guess that's ok but for consistency reason I would report that.

fading thorn
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I could see myself yanking out of those "blanks" by mistake. Yeah, I'd mark them somehow.

raven folio
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I wonder if you could call CSR or something and get it fixed by us?

fading quiver
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are you sure the customer got these drives from NetApp and not from some 3rd party reseller or even eBay? 😉

raven folio
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True...

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If you bought from us directly, otherwise please contact source if reseller or whatever...

fading thorn
fading quiver
fading thorn
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Come to think of it, no!

raven folio
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That would be a funny layer 8 error.

fading thorn
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And ever so ironic as I'm working on getting data moved right now so try to make our SEG deadline.