On the official site, this image is no longer available. I need to downgrade from version 9.3 because no one is able to generate me the keys in 28 digit format.
#Looking for ONTAP 8.1 image
tidal escarp
waxen bramble
This came up on Reddit last week and the user was able to get the licenses from Support.
https://www.reddit.com/r/netapp/comments/1dkgi5o/old_data_ontap_software/
tidal escarp
We never had the keys generated in 28-digit format, because no one was aware of it. Now NetApp can't help us because we don't have the service. And we can't buy the service because the hardware is too old. And so on and so forth.
On top of that, we are not able to do a downgrade, because there is no official image anymore.
And so we are left with a big paper button.
Of course, the only best solution is to buy a new one....
thin sparrow
what's the HW platform?
tidal escarp
FAS2240-4
thin sparrow
that supported a max of 9.1. how'd you get 9.3 on it? and why do you want to down rev all the way to 8.1?
That said, your ask is the same to the one on reddit the other week.
tidal escarp
that supported a max of 9.1. how'd you get 9.3 on it? and why do you want to d...
downloaded file and, just upgraded to 9.3 🙂
I want to downgrade because it's the only way i can apply licences in 7 digit format. Then i can upgrade it to 8.2.5P5
thin sparrow
got ya. so i'm going to assume that person had some active controllers out there and they were able to get it with the help of their account team. worth an avenue to explore.
tidal escarp
The guy on Reddit had previously generated keys and they were in the NetApp database. Mine are not.
waxen bramble
Do you have a support ticket number that you can share?
waxen bramble
Thanks. I see they provided the license keys, but not in the format you needed. Our rules are pretty strict on licensing, but let me ask around. I know I/we can't provide the software.
vocal echo
Are you the original owner of the system?
vocal echo
and I assume you want the clustered ONTAP keys so that you can try it out on existing hardware in order to evaluate its interoperability for a potential investment in new NetApp hardware, correct?
tidal escarp
yes, that's correct
vocal echo
Let me see what I can do
tidal escarp
Any updates?
vocal echo
hello! I haven't had any luck - but I can try asking for a 180 day license if you'd like?