It takes almost 2-3 minutes for the drop down to come up after right clicking on a file or folder on a FSx ONTAP windows volume. Has any one else seen this issue with their windows volume? Any advice or suggestions.
#For FSx ONTAP NTFS volumes extremely slow response when accessing file properties (via right click )
unique horizon
clever prism
Nope. Shouldn't be that slow. Are you accessing from a local VM or is it across a WAN/private link to your local office? There could be many things in the way.
unique horizon
on premise servers are using the FSx ONTAP volumes hosted on AWS via direct connect.
unique horizon
@clever prism is there any way from FSx to diagnose whats causing this delay. I am sure its a port or a service gtting blocked by firewall.
viral cradle
I hate to say it (because this can be so tedious), but the best way I've used to t-shoot these sorts of issues is to install Wireshark on the client machine and get a packet capture of what's happening during the operation. If there's any sort of authorization (AD) or otherwise happening during this process, the packet trace may uncover what the client machine is waiting on. Particularly with AD, I've seen issues like this arise from older DCs not being decomm'd properly and a host attempting to reach a DC that no longer existed. It's been a few years since I've had to deal with these things, so hopefully these are not still problems today!
unique horizon
this turned out to be Active directory ports being blocked by org firewall. Once the exemption was made it worked like a charm. Thanks all for your inputs.