jade latch
Hello guys, I'm having an issue when a new autosupport is being send, they are not working because they are stuck with the message "collection in progress" this is happening only from one controller and I already tried to cancel that but the message is still there.
I was googling about this issue and I found this link but unfortunately I'm not able to open with my credentials
Anyone have had the same situation in the past?
Thanks!
slim prawn
Reading through the KB, I'd suggest opening a support case. The usual cause of the issue is a corrupt cluster database. Support can assist in correcting the issue.
urban knot
^ That's pretty much what I was typing at the same time 🙂
If you've got a partner you've been working with, they'll have access to the solution in the article as well.
jade latch
Thank you both, is there any workaround in the link?