2024-06-03T14:44:05Z INF poller/poller.go:221 > Init Poller=Netapp_Test asup=false confPath=conf config=/opt/harvest.yml configPath=/opt/harvest.yml cwd=/opt/harvest daemon=false debug=false homePath= hostname=netapp-test-7c979cb9f7-rxqdk logLevel=info logPath=/var/log/harvest/ profiling=0 promPort=12990 version="harvest version 24.05.0-1 (commit af584bb1) (build date 2024-05-20T13:02:01+0000) linux/amd64"
2024-06-03T14:44:05Z INF poller/poller.go:245 > started in foreground Poller=Netapp_Test pid=1
2024-06-03T14:45:05Z ERR poller/poller.go:1165 > Failed to negotiateAPI error="connection error => Post \https://x.x.x.x:443/servlets/netapp.servlets.admin.XMLrequest_filer: context deadline exceeded (Client.Timeout exceeded while awaiting headers)" Poller=Netapp_Test collector=Zapi
#Getting below error while integrating with Grafana. appreciate a quick response.
rustic oriole
fathom sleet
That could be a firewall issue
rustic oriole
That could be a firewall issue
We look at the traffic following throigh this IP, don't see anything geting blocked
fathom sleet
Is that a container environment ? How is it deployed ? Default harvest docker compose ?
From the host, can you try curl -v https://ontap-system/ ?
fathom sleet
I’m not available right now but you can ask them if there is any default network policies. If that’s the case you would need them to let the container out to the ONTAP system port 443
rustic oriole
port 443 communication is working
fathom sleet
The logs states otherwise but not sure what layer would be causing an issue. How do you know 443 is working ?
rustic oriole
there is firwall event monitoring tool which says it's allowed
nothing getting blocked
fathom sleet
Not by the firewall maybe, I’m thinking before that, before leaving the kubernetes node.
fathom sleet
We can have a remote session in a few hours if you want