ashen prism
Hi all,
Just ran into a customer with a FAS2554 running 8.3.2P6.
After a complete power failure, the system does not run anymore. Which is to be expected.
Source:
https://kb.netapp.com/Support_Bulletins/Customer_Bulletins/SU448
https://mysupport.netapp.com/site/bugs-online/product/ONTAP/BURT/1335350
Long shot: Any work-around to get the data online? As only the cache disks are afected, the data should be there.
Thanks!
Martijn
spice timber
oh god I had almost purged all memories of that crazy bug from my mind... thanks for bringing it back 😂
I don't think there is any way to get the drives back online (other than maybe sending them to Kroll-Ontrack or some other recovery service). That was a bug in the firmware that affected all OEMs shipping these drives, and in all cases we encountered the data was gone 😦
You might want to engage NetApp support, maybe you can recover parts of the data from the spinning disks, but it will certainly not be a full dataset and you'd have to check it manually afterwards
ashen prism
oh god I had almost purged all memories of that crazy bug from my mind... thanks...
You are very welcome....