#FAS 2040 - Disk shows in wrong shelf table in shell
1 messages · Page 1 of 1 (latest)
looks like you lost one of the SATA disks and since you didnn't have a SATA spare, the BSAS disk was selected as spare and being reconstructed to. You should be able to just replace the disk with one of the spare SATA disks that you can barely see at the bottom of the screenshot: disk replace 0d.01.9 0c.00.7 but I would wait with that until the reconstruction of the parity disk is finished
Alright that sounds great. Also I found out that disk 0c.00.2 is not showing up but I checked it the bay 3 of shelf 0 is plugged in with one disk
do you know what to do in that case?
also I got 24 disks in total but it only shows 11 / 11 / 1
This can be because the disk isn't assigned or if the disk is broken. so try to run: "node run -node * -command disk show -n" If this shows a disk with "Not Owned" you can use the "disk assign" to assign the disk. You can also run "disk show -broken" to see if the disk is broken. In some instances the disk is "dead" and not shown as broken, and you can only see it with "node run -node * -command sysconfig -v" which should show you all your disks and it may have "broken" after its name... anyway if its broken if should be replaced... but like Darkstar mentioned, please wait until the rebuild is done...
also shows no broken and under sysconfig -v also nothing
I will replug it after the reconstruction and zeoering process
and check again if its getting listed properly
I think your cabling might be wrong, looks like you connected IOM A to IOM B on the next shelf. That wouldn't explain the missing disks though... no idea what's going on there.
try priv set advanced; disk_list and see if the disks show up there
If it’s rebooted since failing and failed dead it may not show up at all.
Yeah I assume its dead fully. Thanks for your expertise
I also got these errors now:
or warnings
I kinda think the system itself won't survive that long anymore or what do you guys think?
We probably should exchange it asap
Hmmm! Not a good sign
I think we stopped selling 2040s in 2012
So.. it’s time, yes
Yeah I will talk to my IT manager. We definately need to order a new netapp system soonish
If you'd like to DM me the serial number, I can let you know original purchase date 😉
Alright send you. ty
I found the disk 2 in bay 3 but it got a lot of error cnts
yeah, the disk errors are probably causing the SAS errors
ah interesting that makes sense yea
do someone know the old cmdlet for showing live logs?
in shell
I really can't remember anymore
I found a few cases where FAS2040s had these errors and they were solved by replacing the faulty disk
"Removed and replaced disk <.> This disk was was logically missing from the system but was causing high phy change counts on the rest of the drives in the internal shelf. This was causing mailbox errors as well."
so.. sounds like this exact issue
this can also be caused by dust in the connectors (either between disk annd backplane, or betweenn IOM and backplane) ... you can try using compressed air to cleanup the connector with the failed disk...
you mean this?
rdfile /etc/messages
The disk 01.6 looks to be a non-netapp disk as it is not reporting the vendor as NETAPP?