Nabox 3.5 StorageGRID Dashboards missing | NetApp | Page 1

frigid verge Mar 8, 2024, 7:49 AM

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Hello guys,
maybe i am missing something here. After having updated a customers nabox to version 3.5 from older versions we're still missing the included dashboards. When deploying a fresh 3.5 they show up. Is there any way to get the dashboards without redeploying the whole appliance?

mellow pine Mar 8, 2024, 8:09 AM

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@frigid verge Did you try Reset button as in attached screenshot?

frigid verge Mar 8, 2024, 9:56 AM

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Hi Rahul,
yes we tried to reset, unfortunately that does not change anything.

mellow pine Mar 8, 2024, 10:06 AM

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Can you try running below command from nabox root user in CLI

dc exec -w /conf nabox-harvest2 /netapp-harvest/bin/grafana import --multi -a http://grafana:3000/ --overwrite -f "StorageGRID" -d grafana/dashboards/storagegrid

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@violet burrow Any idea why Reset may not be working?

frigid verge Mar 8, 2024, 2:40 PM

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The cli asks for an API-token, am i missing something?

mellow pine Mar 8, 2024, 2:50 PM

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This probably explains why reset is not working. Can you share output of below command

dc exec -w /conf nabox-harvest2 /netapp-harvest/bin/harvest doctor --print

violet burrow Mar 8, 2024, 2:54 PM

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mmm

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What happens in dc logs nabox-harvest2 when you clic Reset ?

frigid verge Mar 18, 2024, 10:26 AM

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Hey gents, customer sent me the log output where it appears that the reset button requests an api token too

📎 nabox_putty_20240315.log

mellow pine Mar 18, 2024, 10:34 AM

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It seems that you are missing the grafana_api_token in the Harvest configuration. @violet burrow , is there a command to reinsert it into the file in NABox, or does it need to be done manually by generating from grafana UI?

violet burrow Mar 18, 2024, 10:36 AM

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It's weird that it's missing indeed. We can re-create a token in Grafana and configure it back in the yml

frigid verge Mar 18, 2024, 10:40 AM

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If that's easily fixable i'd do that with my customer, if it's more complex i'd go for a redeployment of the whole appliance as we won't loose anything effectively

mellow pine Mar 18, 2024, 10:43 AM

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@violet burrow Could you share those steps for NABox

frigid verge Mar 18, 2024, 11:00 AM

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Is it enough to just create the token in grafana or do i have to edit it in somewhere?

violet burrow Mar 18, 2024, 11:03 AM

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Actually, the key isn't stored in harvest.yml

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It's possible grafana put an end to API tokens in 9.x.

frigid verge Mar 18, 2024, 11:09 AM

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Well, sounds like a redeployment would be an easier solution then 😉

violet burrow Mar 18, 2024, 11:09 AM

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We can have a call and fix it also

frigid verge Mar 18, 2024, 11:10 AM

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Customer is off duty until next week though, i do not have access to the vm myself

violet burrow Mar 18, 2024, 11:19 AM

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If you delete /opt/secrets/harvest-grafana and dc stop nabox-api it will recreate the key, but you have to set the admin password to Netapp01first

frigid verge Mar 18, 2024, 11:23 AM

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alright, let me try that with the customer and see if that fixes it

frigid verge Apr 5, 2024, 10:10 AM

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Hi @violet burrow i am currently in a remote session with the customer and dc stop nabox-api does not work because of permission denied ... if run under the root user we get dc: can't open 'stop': no such file or directory

violet burrow Apr 5, 2024, 10:11 AM

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You should log in as root, not admin

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I can join if you want

frigid verge Apr 5, 2024, 10:16 AM

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we opted for a reinstall instead for a quick fix

violet burrow Apr 5, 2024, 10:16 AM

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Ok

#Nabox 3.5 StorageGRID Dashboards missing