Missing metrics | NetApp | Page 1

vapid socket Oct 26, 2023, 8:34 PM

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Hi all,

I've got an odd issue where two SVMs on a cluster aren't being scraped for SVM metrics properly, all the rest are fine.

I've queried Prometheus directly and data is patchy, it's not a Grafana issue.

Where is the best place to start troubleshooting this.

It's an nabox appliance.

Thanks,
Dan

potent root Oct 26, 2023, 8:40 PM

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Hi Dan,
How many controllers do you have ?
How much RAM and CPU for NAbox ?
Any error reported in netapp harvest ? dc logs -f nabox-harvest2

vapid socket Oct 27, 2023, 6:55 AM

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Hi Yann
17 active clusters
4 vcpu and 8gb ram
No obvious errors in the logs from what I can see.

gilded minnow Oct 27, 2023, 7:25 AM

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@vapid socket What is the Harvest version?

vapid socket Oct 27, 2023, 8:31 AM

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gilded minnow Oct 27, 2023, 8:34 AM

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Okay. Could you please share Harvest logs with us via email to ng-harvest-files@netapp.com
https://netapp.github.io/harvest/23.08/help/log-collection/#nabox

vapid socket Oct 27, 2023, 9:07 AM

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Logs sent as requested

gilded minnow Oct 27, 2023, 9:07 AM

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Thanks. We'll check.

vapid socket Oct 27, 2023, 9:08 AM

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Thanks all

south gulch Dec 21, 2023, 4:54 PM

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Curious what ended up being the resolve here? We have an issue where some clusters are getting health_* metrics just fine, and others have nada, with the same configuration. Thought it might help the troubleshooting efforts

#Missing metrics