#FAS 2240-4 with a SAS IOM6 controller

1 messages · Page 1 of 1 (latest)

daring sierra
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Hello,

I have a question can I replace the FAS controller in The FAS 2240-4 shelf with DS4243 IOM6 SAS controller ?

Thanks for the replys !

surreal falcon
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Yes.

daring sierra
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Thanks

lone saddle
daring sierra
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Thanks

twilit knoll
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Along the same lines... can you split a FAS2740 HA Cluster into two single node clusters but put them in a DS212C shelf ? (making them a FAS2720) or will the controller not like this?

lone saddle
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Hmm I think it'll work. I don't think we ever sold a single node FAS27xx though, that's my only concern

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yeah, HWU says we didn't sell one, but it'll probably be ok since there's always the potential of needing a node replaced. Just make sure you put a piece of foam in the other IOM slot to make sure cooling runs normally

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all of the FAS22/25/26/27xx,s determine their model based on what shelf they're put into

twilit knoll
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Well I sold a few FAS26XX as single systems... and as far as I can remember ONTAP still asks if you want to install a single node cluster at initial installation... so I'm not that worried... but I was more thinking that it might complain when you go from 24 slot shelf to a 12 slot shelf.. beasically fra FAS2740 to FAS2720, I guess it that the controller model will not change because of this... I guess we will give it a try... and don't worry this is not a system in production or service... this is just a temporary way to migrate some data between two controllers...

twilit knoll
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Well, for some reason I get this error as I try to boot up the controllers in a 12 slot shelf... *************************************************** This platform is not supported in this release. The system will now halt ***************************************************

lone saddle
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No IOM and just one PCM?

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What version of ONTAP?

twilit knoll
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Yes just one controller in position A. Nothing in position B... ONTAP 9.12

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I think there is an EEPROM in the shelf that is coded so that it accepts controllers... but not 100% sure.. may also be because of the shelf not being DS224C...

lone saddle
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Are you 1000% sure it's a FAS27XX PCM?

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Could you send me the full boot output?

twilit knoll
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`LOADER-A> boot_ontap maint
Loading X86_64/freebsd/image1/kernel:0x200000/12561484 0xe00000/249192 0xe3d000/3855872 0x11ea600/6380032 Entry at 0xffffffff8033d000
Loading X86_64/freebsd/image1/platform.ko:0x1800000/1286144 0x193a000/397312 0x199b000/0 0x199b000/16 0x199b040/440848 0x1a06a50/88 0x1a06aa8/88 0x1a06b00/80 0x1a06b50/4928 0x1a07e90/3048 0x1a08a78/88 0x1a08ad0/2224 0x1a09380/592 0x1a095d0/88 0x1a09628/4320 0x1a0a708/208 0x1a0a7d8/88 0x1a0a830/88 0x1a0a888/104 0x1a0a8f0/88 0x1a0a948/88 0x1bfffc0/291 0x1c938b0/1331064 0x1dd8828/300504 0x1e21e00/146448 0x1e45a10/6672 0x1e47420/9144 0x1e497d8/1776 0x1e49ec8/14784 0x1e4d888/12960 0x1c000e8/51840 0x1e50b28/35736 0x1c0cb68/3328 0x1e596c0/264 0x1c0d870/107296 0x1e597c8/22056 0x1e5edf0/264 0x1e5eef8/264 0x1e5f000/264 0x1e5f108/264 0x1e5f210/264 0x1e5f318/264 0x1e5f420/264 0x1e5f528/312 0x1e5f660/624 0x1e5f8d0/240 0x1c27b90/448 0x1c27d50/0 0x1c27d50/233976 0x1c93642/620 0x1c60f48/206586
Starting program at 0xffffffff8033d000
---<<BOOT>>---
NetApp Data ONTAP 9.12.1P3
random: registering fast source Intel Secure Key RNG

This platform is not supported in this release.
The system will now halt

BIOS Version: 11.20
Portions Copyright (C) 2014-2023 NetApp, Inc. All Rights Reserved.

Initializing System Memory ...
Loading Device Drivers ...
Waiting for SP ...`

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All we have done is to move the controller from a DS224C shelf to a DS212C shelf

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Have of cause tried "set-defaults" etc.. from the BIOS... but whenever trying to boot it just complains

lone saddle
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if you do "printenv" what does it show for SYS_MODEL?

twilit knoll
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SYS_MODEL Razor

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MOBO_MODEL FAS2700

lone saddle
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.. if you put it back in the original chassis, does it work?

twilit knoll
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Well it did before we move it... it was in a HA pair... would it make sense to put it back again?

lone saddle
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part X3218A is the PCM for both the FAS2750, FAS2720 and the AFFA220, likewise the same shelf part is used for the DS212C and the FAS2720, likewise X5724A is an empty shelf for FAS2620, FAS2720, FAS2820 and DE212C, DS212C

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so it should work. I'd be a little worried it might not work in the original shelf..

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ie, that something might have happened to it

twilit knoll
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strange that both controllers have the same issue then...

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I will try to arrange the "remote hands" to put one of them back into the original shelf again..

lone saddle
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ok. Also, to cover, X3219A is the RJ45 ethernet controller for all of the FAS2700s too

twilit knoll
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I am pretty sure I have had a similar issue with an older controller (2200) where it also complained, but booted anyway... it's of cause awhile ago...

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I think this model is the one with SFP+ ports...

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But I totally agree with you, all the models you mentioned physically fit the DS212 and DS224. I was just wondering if this is because of switching shelf types which should also change the model (in theory) from FAS2750 to FAS2720, maybe this is the issue... or there actually is an eprom on the shelf backplane that is coded so that it accepts controllers...

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Sadly the system is out of service so I cannot open a case on the issue... also it's a bit "hacky" so support might not even accept the case even with service ;-). I do have other FAS2720's in service so if I feel brave I could try with one of them 🙂

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I just talked with another NetApp technicial (not from NetApp) and he comfirmed that he has also seen similar issues... he ended up having the controller installed in an empty DS212C shelf and then added the DS224C shelfs... but it just seems stupid... and is clearly a software/hardware block that NetApp have set on purpose, just like conversion from FAS2700 to AFF220 can only be done one way... Personally I find things like this a bit sad as it hinders users to use the otherwise great hardware as they like... (and yes I am of cause aware there may be license issues etc..)

twilit knoll
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Well... I just got a few FAS2720's and installed one of them in a DS224C shelf and it actually boots.. and does not show the banner shown previously... so I guess there are different shelf types.. even with the DS212C which to my knowledge only exists with a 12G backplane... Not like the DS224C which could be mistaken for the DS2246 where you can actually use IOM12 modules, yet the backplane is only 6G... anyway.. it boots, it even reports FAS2750 in the BIOS.. only thing is the BMC (service-processor) which shows status of unknown... even though I use it to access the system..

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slot 0: System Board Model Name: FAS2750 Processors: 12 Processor type: Intel(R) Xeon(R) CPU D-1557 @ 1.50GHz Memory Size: 32768 MB Memory Attributes: Hoisting Rank Interleaving Channel Interleaving Controller: A TPM FW Version: 5.63.3353.0 Service Processor Status: Unknown IPMI: unknown PKT: unknown slot 0: Internal 10/100/1000 Ethernet Switch Status: Unknown

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I have only booted it to maint. maybe this fixes it self after ontap installs?

twilit knoll
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...update... after ONTAP install the SP fixed it self... so the conclution must be that it is possible to convert between FAS2720 and FAS2750 as long as the disk shelf is supported... 🙂

tired bolt
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Again…possible, sure. Try calling for support and see what happens

twilit knoll
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I am the support 👨‍🔧

lone saddle
lone saddle
twilit knoll
# lone saddle honestly they won't notice

yeah NetApp support is among the best... I have been working with NetApps for about 20 years now, and we have had some sketchy issues with customers buying broker disks which ended up crashing their aggregates, but even then NetApp support stepped up and helped... all hail wafliron 😉

silver topaz
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Thanks Buller 🙂

west rivet