Why is there no link directly to the Hardware Universe under Tools on the Support Site? | NetApp | Page 1

trim portal Oct 10, 2023, 10:47 AM

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I always have to do a search to find something that is easily a "Tool".
The same could be said of the file upload options. These are also easily tools but have to be searched for to find them.

hearty pivot Oct 10, 2023, 12:37 PM

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Let me see if I can influence some change on this.

glossy oar Oct 11, 2023, 11:07 AM

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I remember one of the first things I did when I joined NetApp was to get a link to IMT from the first page on Google about IMT.. which didn’t have one already 🤣

hearty pivot Oct 16, 2023, 5:26 PM

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Take a look at the dropdown on the support site again when you get a chance, @trim portal 😃

trim portal Oct 16, 2023, 9:45 PM

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hearty pivot Take a look at the dropdown on the support site again when you get a chance, <@1...

I'm not seeing anything new directly under the Tools dropdown menu yet... but it's late so I'll use a less tired brain tomorrow and try again

hearty pivot Oct 16, 2023, 9:46 PM

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It should be there. Let me know later

trim portal Oct 17, 2023, 8:24 AM

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Yeah, I logged in this morning and I still just see Tools, Active IQ, Bugs Online Dashboard, Interoperability Matrix ... should be a clean Edge instance with no caching

hearty pivot Oct 18, 2023, 1:30 AM

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I’m checking into this, btw

halcyon sentinel Oct 18, 2023, 7:57 PM

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hey @trim portal i heard you're having difficulties seeing the link. can you share what access you have to NSS?

hearty pivot Oct 18, 2023, 8:33 PM

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Hey Julie! Thanks for stepping in here 😎

halcyon sentinel Oct 18, 2023, 10:38 PM

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ah! i think i found the culprit! it should be fixed now. i've checked with my tester accounts, but please help me verify 🙃

trim portal Oct 19, 2023, 2:46 PM

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I can see the Hardware Universe link in the pull-down now, yes

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Now try the file upload page as a link, hehe ... I image it's used often enough

halcyon sentinel Oct 19, 2023, 5:54 PM

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for file upload, we'll have to do a bit more assessment 🙂

trail oar Oct 23, 2023, 2:35 PM

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while you're at it, can you bring back to the old BURT tool? The new one is nowhere near as good as the old one...

halcyon sentinel Oct 23, 2023, 4:12 PM

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Hi @trail oar , I'd love to sit down and have a chat with you on this! Will DM you to coordinate

#Why is there no link directly to the Hardware Universe under Tools on the Support Site?