AIQ OCUM version guidance | NetApp | Page 1

lapis jewel Sep 19, 2023, 7:50 PM

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We are now feeding OCUM SNMP data to ServiceNow ITOM in order to generate the appropriate severity\priority INC's.
Should the OCUM version stay in sync with our ONTAP version ?

main canopy Sep 20, 2023, 8:04 AM

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You need a UM version at least on same level as ONTAP version to work correctly. Higher UM version is no problem. Example:
ONTAP 9.8 + UM 9.9 ✅
ONTAP 9.9 + UM 9.8 ❌

lapis jewel Sep 20, 2023, 1:13 PM

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we're v9.7 OCUM and v9.12 ONTAP.... do I need to step thru each OCUM version to get to v9.12 or ok to upgrade in one step v9.7 to v9.12 ? thanks

main canopy Sep 20, 2023, 1:23 PM

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Upgrade path is N-2: https://docs.netapp.com/us-en/active-iq-unified-manager/include/upgrade-path.html

Supported upgrade path for Unified Manager versions

Supported upgrade path

brittle siren Sep 21, 2023, 4:20 PM

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9.7->9.9->9.11->9.12

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It is higly recommended to take a vm snapshot prior to performing an upgrade.

lapis jewel Sep 21, 2023, 5:37 PM

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OCUM is installed on a VM (WIN2012) within our VMC (AWS) SDDC.......do I use the VMware vSphere load package or just the WIN package ?

brittle siren Sep 22, 2023, 2:40 AM

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Windows

brittle siren Sep 22, 2023, 1:02 PM

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https://kb.netapp.com/mgmt/AIQUM/How_to_upgrade_Active_IQ_Unified_Manager

NetApp Knowledge Base

How to upgrade Active IQ Unified Manager (AIQUM)

KB articles describes how to upgrade Active IQ Unified Manager (AIQUM). Performing this upgrade helps to gain new features and resolve known issues.

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You may also want to update your OS. W2k12 was only supported through version 9.5.

lapis jewel Nov 13, 2023, 8:57 PM

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deployed v9.12 AIQ OCUM on a new W2019 server (VMC AWS) and now setting up clusters to monitor. What creds should be used here ? admin for cluster ? admin for OCUM ? thanks

radiant mural Nov 13, 2023, 9:51 PM

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when adding the clusters, you use the cluster credentials.

#AIQ OCUM version guidance