wooden thorn
Hi guys, i just bought a new filer (FAS2240).
and i just upgraded system firmware 8.1.2 to 8.2.5P7.
after upgarde i just tried add a new license but it was failed reasons with License add: invalid license key "....", license keys must be 28 or 42 letters in length.
i just found this kb https://kb.netapp.com/Legacy/ONTAP/7Mode/License_add%3A_invalid_license_key_"...."%2C_license_keys_must_be_28_or_42_letters_in_length
what should i do for apply my licenses ?
acoustic niche
Hmm, **new ** FAS2240?
since Ontap 8.2+ there is a "new" license code format with license codes bound to the serial number of the controller. While inplace updating from 8.1.x to 8.2.x they are transformed internaly. When you set up the system from scatch with 8.2+ then you need the 28 letter codes
wooden thorn
It's new to me, and the equipment itself is old.
So to use the license I used in 8.1.2, I need to configure it in 8.1.2 and raise the firmware to 8.2.5P5?
acoustic niche
yes, that should work.
wooden thorn
Thanks how can i get a old version? I mean Current version.
tidal seal
Unfortunately, there are no 8.1 versions on the support site. The oldest 8.x referenced in the changelog is 8.2.3P3, from April 2015.
With an active support entitlement, you can select the current 8.2.x & 8.3.x on our NSS here:
https://mysupport.netapp.com/site/products/all/details/dataontap8/downloads-tab
wooden thorn
Oh my god! Then the license for this equipment that is already EoS and has no service control will be difficult to use anymore? Is there a way?
low nymph
Short answer is no.
wooden thorn
LOL
low nymph
The longer answer talks about grey market equipment, ITAR and “know your customer” requirements, but is essentially the same
wooden thorn
What is ITAR?
Sry english is not my native lang so idk lol
And also Grey market... lol
tidal seal
ITAR = International Traffic in Arms Regulations. Other Global Trade Compliance (GTC) items would apply to Alex’s longer answer as well.
Not sure if it is an option, but we have recently announced a new entry FAS system in the FAS2820 that would be a great replacement and significant upgrade over the system you have with a healthy support life ahead. https://www.netapp.com/data-storage/fas/netapp-fas2750-fas2820/
wooden thorn
If I were an engineer with a lot of money, I would have bought new equipment, but I can't because I'm a poor partner engineer..
We are going to introduce new storafe to our customers and donate the FAS2240 that they used to use to us for internal LAB. Thank you for your good suggestion though.
tidal seal
Wish we had better news to share. Best of luck to you!
low nymph
If I were an engineer with a lot of money, I would have bought new equipment, bu...
talk to your NetApp reps - they may be able to get you demo licenses to use with it
however, we can't help on here with that
magic breach
@wooden thorn are you running 8.2.5P5?