Ontap One license conversion and issues. | NetApp | Page 1

minor violet Jun 28, 2023, 12:56 PM

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I have a system A250 that i recently ( yesterday ) converted license from Core + DP to Ontap One .

What i found :

This converts the license in capacity bound one ( i have arbitrary 230TB added as capacity limit ... no idea where that came from ... the system has 12x1.9TB NVME drives )
SnapMirror cloud not included … and official page from support rejects all mails
You need to remove Ontap S3 + SM Syncronous licenses before adding this … ontap one license NLFs.

Reference : https://kb.netapp.com/onprem/ontap/os/ONTAP_9.10.1_and_later_licensing_overview

Regarding SM Cloud license ... i have no idea how to request it ( i did open a case to support since the link provided as mail group does not work ) .

Why did i wanted the conversion ? well it is advertized SM Cloud is included in Ontap One and i want to test Backup of DP volume to object ( ontap S3 ) .

NetApp Knowledge Base

ONTAP 9.10.1 and later licensing overview

ONTAP 9.10.1 and later for FAS/AFF storage systems uses a new file-based licensing solution to enable per-node ONTAP features. The new license key format is referred to as a NetApp License File (NLF)…

cerulean fulcrum Jun 28, 2023, 1:27 PM

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The way the One license was explained to me was (I'm paraphrasing)( "it should allow you to do everything you need WITHIN the same datacenter. It will not give you cloud features". That would exclude Snapmirror Cloud and FabricPool.

You can leave the failing license in the NLF - the One license still works without it. At least it did for me in 9.11.1P6.

minor violet Jun 28, 2023, 1:59 PM

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there is a FAQ and a blog ... i cant attatch the PDF with FAQ ( i guess it is restricted ) but i can attatch the blog : https://www.netapp.com/blog/ontap-one/

ONTAP One – Complete Storage Services | NetApp Blog

With the launch of NetApp ONTAP One, we simplified the purchase and deployment of ONTAP systems with a complete set of enterprise storage services with every system. Learn more here!

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Quote : "Beyond that, ONTAP One includes leading replication software with NetApp SnapMirror® and SnapMirror S3, the ability to easily back up and tier to the cloud with SnapMirror Cloud, application-integrated data protection with SnapCenter®, integrated autonomous ransomware protection, and primary storage compliance with NetApp SnapLock®."

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my problem is not even that ... i just need a way to get SM Cloud license and where i look it says it is included in OntapOne and i can say it is not 🙂

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beside the fact that this converts node based license in capacity based license and this is not stated anywhere

waxen obsidian Jun 28, 2023, 2:02 PM

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Yes, you will get the SM Cloud license (basically everything from the old Hybrid Cloud bundle) but I'm not 100% sure how usable this will be without BlueXP Backupd and Recovery or any of the other validated third-party solutions (from CommVault, Cleondris, etc).

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They will implement the index and if they want to use SnapDiffv3 they need API access.

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But I heard that apparently it's now supported to use SM Cloud with StorageGRID or ONTAP S3 by only using the System Manager integration. Not sure how usable that will be. Also I think you will only be able to do volume-restores and not file-only restores.

minor violet Jun 28, 2023, 2:06 PM

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i am trying to do this thing ... add cloud object stores from protection overview and use it to backup a DP volume to it : https://docs.netapp.com/us-en/ontap/task_dp_back_up_to_cloud.html#add-a-cloud-object-store

Back up data to the cloud using SnapMirror

Beginning with ONTAP 9.9.1, you can use System Manager to back up your data to the cloud and to restore your data from cloud storage to a different volume. Y...

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this should be acceptable as 3-2-1

waxen obsidian Jun 28, 2023, 2:07 PM

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What object storage would be your backup target?

minor violet Jun 28, 2023, 2:07 PM

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Ontap S3

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that is accepted

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not the same ontap 😄 obviously

waxen obsidian Jun 28, 2023, 2:07 PM

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Ok.... why would you not use good-old SnapMirror/SnapVault for that?

minor violet Jun 28, 2023, 2:07 PM

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i have a larger lab with ontap select ; netapp HCI and other things

waxen obsidian Jun 28, 2023, 2:08 PM

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Is there no VPN connection?

minor violet Jun 28, 2023, 2:08 PM

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you cant protect a DP volume with snapvault

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not anymore 🙂

waxen obsidian Jun 28, 2023, 2:09 PM

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What you mean?

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https://docs.netapp.com/us-en/ontap/data-protection/supported-deployment-config-concept.html#how-fan-out-deployments-work

Fan-out and cascade data protection deployments

You can use a fan-out deployment to extend data protection to multiple secondary systems. You can use a cascade deployment to extend data protection to terti...

minor violet Jun 28, 2023, 2:09 PM

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i am not trying to do backup directly to object i am trying to backup an DP volume that is a target

waxen obsidian Jun 28, 2023, 2:09 PM

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You can do cascading

minor violet Jun 28, 2023, 2:09 PM

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not like that

waxen obsidian Jun 28, 2023, 2:10 PM

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"(Beginning with ONTAP 9.2) A vault-vault cascade deployment consists of a chain of relationships in which a source volume is vaulted to a secondary volume, and the secondary volume is vaulted to a tertiary volume."

minor violet Jun 28, 2023, 2:10 PM

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yes the article is old that worked but now a DP volume can only be protected on a Cloud object

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i am on 9.13.1RC1

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i know it works with CBS i ran it in Azure a year ago

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waxen obsidian Jun 28, 2023, 2:13 PM

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I really don't understand. You definitely can do cascading. And every destination volume in a SnapMirror-relationship is of type DP. If you can't use a DP volume as a source for a SM-relationship then cascading would not be possible.

waxen obsidian Jun 28, 2023, 2:14 PM

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minor violet

This might be an issue with System Manager, try it with CLI.

minor violet Jun 28, 2023, 2:14 PM

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you can not

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anyway this is beside the idea ; the idea is to do 3-2-1 with last backup of a DP volume on object

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and this should work according to the documentation

waxen obsidian Jun 28, 2023, 2:19 PM

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Did you try this: https://docs.netapp.com/us-en/ontap/data-protection/example-configure-vault-vault-cascade-task.html

Example: Configure a vault-vault cascade

An example will show in concrete terms how you can configure replication relationships one step at a time. You can use the vault-vault cascade deployment con...

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But anyways

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Did you get this SnapMirror Cloud API Key? https://mysupport.netapp.com/site/info/snapmirror-cloud-api-key

minor violet Jun 28, 2023, 2:20 PM

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yes but when going there and sending the mail to that ng-snapmirror-cloud@netapp.com i get rejected

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waxen obsidian Jun 28, 2023, 2:22 PM

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Regarding the capacity limit: If I remember correctly all the new licences are technically capacity bound. Usually they just us the max RAW capcity which is possible on your model. Or an extremely high number. It's a limitation of the license model. But 230TB is definitely too small.

waxen obsidian Jun 28, 2023, 2:23 PM

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minor violet yes but when going there and sending the mail to that ng-snapmirror-cloud@netap...

Yeah, this sometimes happens when NetApp does not think further and uses one of those "ng" mail distribution lists for external communication and does not allow it for external access.

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If think you need a support case to get any further here.

minor violet Jun 28, 2023, 2:23 PM

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this is what i got ... the system has 12x1.9 TB that is 22.8

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i guess those are 10 times more than what the system has but still no idea how that number is inthere

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you cant modify the file since it has a signature string 😄

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that is actually smart

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oki i will try to do with ontap select an reverse DP snapvault

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but it is strange that the Gui states that clearly that you cant protect a DP volume

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cloud be a bug ?

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i will try to do manually snapvalut as an alternative but the idea was to get that SM cloud thingly going on

waxen obsidian Jun 28, 2023, 2:30 PM

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I understand but without a backup solution which would implement a backup index I don't see any value in replicating a volume from my on-prem cluster1 to my on-prem cluster2 using ONTAP S3 + SnapMirror Cloud.

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There are no advantages... or I don't know of them yet.

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using simple SnapMirror is used and tested and works

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But definitely create a case for your license conversion stuff plus the SM Cloud issue (also for the mail address).

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And please report back, I'm interested how that goes 🙂

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I don't know of any customer yet, who used the System Manager integration for SnapMirror Cloud. Everyone I know of uses the BlueXP Backup Service stuff.

minor violet Jun 28, 2023, 2:33 PM

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i have a case now i am waiting

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i just wanted to post maybe someone else saw those changes with ontap one

ebon grotto Jun 28, 2023, 2:40 PM

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I just went through this with a customer.

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the Account team needs to help specifically on that one -

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"How do I get the SnapMirror Cloud and/or S3 SnapMirror External Licenses?
New systems will come with additional NLFs for SnapMirror Cloud and S3 SnapMirror External. These NLFs can be ordered for $0 for existing clusters June 26th and only one is needed per cluster. Part numbers and more details available before June 26th."

waxen obsidian Jun 28, 2023, 2:41 PM

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Ok, regarding the licenses for SM-Cloud, for existing systems I think you need to get the account team to get you a 0$ NLF.

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How do I get the SnapMirror Cloud and/or S3 SnapMirror External Licenses?
New systems will come with additional NLFs for SnapMirror Cloud and S3 SnapMirror External. These NLFs
can be ordered for $0 for existing clusters June 26th and only one is needed per cluster. Part numbers and
more details available before June 26th.

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😄

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thanks Mike, you were faster

ebon grotto Jun 28, 2023, 2:41 PM

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https://giphy.com/gifs/theoffice-nbc-the-office-tv-ZmuUzqOIEojjnd4tN8

Giphy

The Office

waxen obsidian Jun 28, 2023, 2:42 PM

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Getting all the ONTAP One stuff is currently a bumpy road for existing systems but it will get better 🙂

opaque torrent Jun 28, 2023, 3:30 PM

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Agreed @waxen obsidian -
@minor violet I've also sent a note to the PdM's to get the NSS instructions corrected to a mailling list that allows for external senders for the SnapMirror Cloud API Key. Thank you both for pointing this out.

minor violet Jun 29, 2023, 8:22 AM

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this is what i got from support : 3. Regarding Snapmirror Cloud/S3 SnapMirror External, it has be ordered as specified in the ONTAP one FAQ. But it is not available yet.
We are expected to be available on 30th June

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we have to wait a new day.

left storm Jun 29, 2023, 2:53 PM

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i just had my TSE get them for me... worked fine after I deleted a previous ONtap S3 license

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i don't know if a technical sales engineer is a TSE at NetApp... the constantly shifting landscape of acronyms in the tech world is something i stopped caring about

sinful narwhal Jun 30, 2023, 3:17 PM

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TSE is a Technical Support Engineer.

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We are the folks that you talk to when you open a technical support case 🙂

alpine pollen Jul 1, 2023, 12:41 AM

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left storm i just had my TSE get them for me... worked fine after I deleted a previous ONta...

We usually use the term SE (Sales Engineer)/ATS (Account Technical Specialist)/TAM (Technical Account Manager) for them

ebon grotto Jul 1, 2023, 4:52 PM

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I use all 3 to discribe my roll(s) 😬

night perch Jul 1, 2023, 9:29 PM

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TAMSEATS

stoic wharf Jul 5, 2023, 8:49 AM

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how can i add the ontap ONE license file on the CLI? have a lot of netapp clusters and don´t want to open the system manager 😉

cyan tree Jul 5, 2023, 9:03 AM

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stoic wharf how can i add the ontap ONE license file on the CLI? have a lot of netapp cluste...

system license add -license-file /path/to/license_file but I think the license file needs to be on the system (i.e. /mroot/... ) already, not on an http server or similar

night perch Jul 5, 2023, 10:42 AM

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Looks like that is new for 9.13.1

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@cyan tree : And it needs to be true or false:

[-use-license-file {true|false}] - Use License File }
If this parameter is set to true, licenses from the local node /mroot/etc/lic_file license file will be installed if the file exists at this location.

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Wonder if it’s possible to collapse multiple Nlf files into Single?

Anyway, the command line appears to be way more difficult than the GUI at the moment.

I haven’t tried but I suspect there may also be a way for the Nlf install using the REST API on the command line

cerulean fulcrum Jul 5, 2023, 1:19 PM

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I've already seen a request to have the NLF pullable from a web server the same way ontap releases are. That would make a lot of sense (to me).

waxen obsidian Jul 5, 2023, 1:31 PM

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night perch Looks like that is new for 9.13.1

it's also in 9.12.1

night perch Jul 5, 2023, 1:59 PM

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not in the online man pages. Did not check the sim. So if it is there..."undocumented". Just tried the sim:
`
cluster1::*> ver
(version)
NetApp Release Yellowdog__9.12.1: Tue Jan 31 19:19:43 UTC 2023

cluster1::*> license add -license-file
(system license add)

Error: invalid argument "-license-file"`

waxen obsidian Jul 5, 2023, 2:18 PM

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It's in 9.12.1P3 at least:

cluster::*> version
NetApp Release 9.12.1P3: Tue May 02 13:02:11 UTC 2023

cluster::*> license add ?
  (system license add)
   { [-license-code] <License Code V2>, ...  License Code V2
  | [[-use-license-file] {true|false}]       *Use License File
  | [ -license-file <text> ] }               *License File Location

night perch Jul 5, 2023, 3:13 PM

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Ah. Love it when Netapp adds things on P releases, right?

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Either way, still not in the online manual pages.

cyan tree Jul 5, 2023, 3:38 PM

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night perch <@189749672921792512> : And it needs to be true or false: [-use-license-file {t...

that's a different parameter. it has both, and they're mutually exclusive. if you use -use-license-file true then it takes the license file from the default path. If you put it on another path, you need to specify the -license-file <path> parameter.

night perch Jul 5, 2023, 4:16 PM

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yeah...still need to "work" to get into mroot. Maybe...might be able to use USB...
Still so much easier to just use the GUI to suck it in.

cyan tree Jul 5, 2023, 8:28 PM

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I would assume you can also just use /clus_fs/<vserver>/<volume>/licenses.txt as path, since all cluster namespaces are accessible through the systemshell. We used this a lot to get ONTAP update files into the cluster via CIFS 🙂

#Ontap One license conversion and issues.