Hello team
I am running astra 23.04.2.7 and trident 23.04 on redhat Openshift 4.11 cluster with esxi-vm nodes with K8s version 1.24
While trying to create cloned volume from a snapshot, getting the below error.
Application backup/clone operation also fails with the same error. And pvc created in backup/clone operation gets stuck in pending state
The lab is hosted in in-house flexpod (cisco RTP lab) for internal project validation. Let me know if you need any further details.
Requesting for pointers to debug and fix this issue
#error while creating cloned volume from snapshot
west tartan
Type Reason Age From Message ---- ------ ---- ---- ------- Warning ProvisioningFailed 6m53s csi.trident.netapp.io_trident-controller-5d667687fc-4frpm_27c26b71-eb92-46fd-9217-78e1be2611c8 failed to provision volume with StorageClass "ontap-gold": error getting handle for DataSource Type VolumeSnapshot by Name pvc-eaa4d94e-bf6a-4fc6-adeb-ad166423343e-snap-3245b6dc-c813-4e37-875e-f7d3c9757bf3-application-ed3f8743-2-backup-20230530061958-ghostapp-3a47b: snapshot pvc-eaa4d94e-bf6a-4fc6-adeb-ad166423343e-snap-3245b6dc-c813-4e37-875e-f7d3c9757bf3-application-ed3f8743-2-backup-20230530061958-ghostapp-3a47b not bound Normal ProvisioningFailed 6m43s csi.trident.netapp.io failed to create cloned volume pvc-8f71f487-d80e-4edc-aa36-33dfae84ffc9 on backend AA04-Trident-SVM: volume trident_pvc_8f71f487_d80e_4edc_aa36_33dfae84ffc9 modify failed: could not find volume with name trident_pvc_8f71f487_d80e_4edc_aa36_33dfae84ffc9 Warning ProvisioningFailed 6m43s csi.trident.netapp.io_trident-controller-5d667687fc-4frpm_27c26b71-eb92-46fd-9217-78e1be2611c8 failed to provision volume with StorageClass "ontap-gold": rpc error: code = Unknown desc = failed to create cloned volume pvc-8f71f487-d80e-4edc-aa36-33dfae84ffc9 on backend AA04-Trident-SVM: volume trident_pvc_8f71f487_d80e_4edc_aa36_33dfae84ffc9 modify failed: could not find volume with name trident_pvc_8f71f487_d80e_4edc_aa36_33dfae84ffc9 Normal Provisioning 3m50s (x7 over 6m53s) csi.trident.netapp.io_trident-controller-5d667687fc-4frpm_27c26b71-eb92-46fd-9217-78e1be2611c8 External provisioner is provisioning volume for claim "application-ed3f8743-2-backup-20230530061958-ghostapp-3a47b/blog-pvc" Normal ProvisioningFailed 3m41s (x5 over 6m27s) csi.trident.netapp.io failed to create cloned volume pvc-8f71f487-d80e-4edc-aa36-33dfae84ffc9 on backend AA04-Trident-SVM: volume trident_pvc_8f71f487_d80e_4edc_aa36_33dfae84ffc9 already exists Warning ProvisioningFailed 3m41s (x5 over 6m27s)
Type Reason Age From Message ---- ------ ---- ---- ------- Warning Warning ProvisioningFailed 3m41s (x5 over 6m27s) csi.trident.netapp.io_trident-controller-5d667687fc-4frpm_27c26b71-eb92-46fd-9217-78e1be2611c8 failed to provision volume with StorageClass "ontap-gold": rpc error: code = Unknown desc = failed to create cloned volume pvc-8f71f487-d80e-4edc-aa36-33dfae84ffc9 on backend AA04-Trident-SVM: volume trident_pvc_8f71f487_d80e_4edc_aa36_33dfae84ffc9 already exists Normal ExternalProvisioning 3m15s (x16 over 6m52s) persistentvolume-controller waiting for a volume to be created, either by external provisioner "csi.trident.netapp.io" or manually created by system administrator [root@mgmt02 ~]#
west tartan
@fast delta @lime tundra hey
Can you let me know if there are members from NetApp support team members in this channel whom I can talk to?
wanton cloak
The errors show that the volume trident_pvc_8f71f487_d80e_4edc_aa36_33dfae84ffc9 should exist so Trident can clone it, but the volume does not exist.