#Extended Support - warranty Duration

1 messages · Page 1 of 1 (latest)

weary cloak
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I would like to understand how long the extended warranty support will be provided once after EOS date for the product ? is there any standard to it ?

fleet pelican
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Hi Saran, you would need to discuss this with your NetApp account rep (or partner). As we process requests to extend hardware support beyond a hardware EOS date on a case by case basis, and it will vary depending on what was requested by the accounts team / partner and the support contract renewal length being requested.

weary cloak
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Thanks Ross.