Poller stopped | NetApp | Page 1

olive breach Apr 14, 2023, 9:38 AM

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Poller just seems to have stopped with an 404 error, We have updated the local account password on the filer but issue is still there. We use ZAPI and not restAPI atm

iron stump Apr 14, 2023, 9:39 AM

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@olive breach Could you share the full logs. Is this related to one cluster or all?

olive breach Apr 14, 2023, 9:42 AM

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One cluster mate, however if I press save on the other clusters it says auth failed, but they are collecting vs this one that isnt collecting

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Whats your email mate and whats the full logs you need and I will send them over

iron stump Apr 14, 2023, 9:43 AM

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Which deployment are you using? rpm deb docker native or NABox?

olive breach Apr 14, 2023, 9:45 AM

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NABox

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OVA

iron stump Apr 14, 2023, 9:46 AM

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Okay you can mail us the logs here ng-harvest-files@netapp.com
How to collect Harvest logs in NABox, It is documented here
https://nabox.org/documentation/troubleshooting/

#Poller stopped