It's mentioned as the recommended version here: https://mysupport.netapp.com/site/info/broadcom-cluster-switch
Downloading it from here (https://mysupport.netapp.com/site/products/all/details/broadcom-cluster-switches/downloads-tab) does not work because Braodcom does not send the mail with an Activation Code to login...
#How to download Broadcom firmware EFOS 3.10.0.3?
vocal blade
solar turtle
Hey @vocal blade take a look at - https://kb.netapp.com/Advice_and_Troubleshooting/Data_Protection_and_Security/MetroCluster/How_to_download_firmware_for_Broadcom_BES_switches and https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Systems/Fabric_Interconnect_and_Management_Switches/How_to_open_a_support_case_with__Broadcom_(BES-53248)
You can contact Broadcom support if the process is not working.
vocal blade
Thanks. We already have an account and can login without issues to the page mentioned in the NetApp-KB (https://servicesbytechdata.force.com/BESSwitch/s/login/) but EFOS 3.10.0.3 is not available there...
Since NetApp recommends this version I thought you would need to use the NetApp provided URL: https://mysupport.netapp.com/site/products/all/details/broadcom-cluster-switches/downloads-tab
which leads you to this page (https://support.broadcom.com/group/assist/home/-/portal/downloads) which apparently is the wrong one 😕
Downloading the Broadcom firmware has been made frustratingly confusing the last years and I don't understand why...
solar turtle
100% agree, Broadcom made some changes to how they handle "controlling" access to firmware and it's caused pain for multiple vendors including NetApp.
That being said, the fact that something doesn't flow / redirect correctly on our end doesn't sound right. @left silo looks like the support site might be redirecting to an old or incorrect URL. Can we get this to the NSS folks to check?
@vocal blade If after contacting Brocade support you still can't get what you need please do raise a support case with our team. We can contact Brocade from our end if need be.
left silo
I was reading this thread a few minutes ago and was going to take a deeper look. I'll see who can make the right updates to NSS.
vocal blade
Thx guys, I've sent a mail to Broadcom support, will report back how it goes
left silo
Have you heard back from Broadcom?
vocal blade
nope, silence
sent the mail to BES-Support@techdata.com
but it's not really urgent, I noticed that EFOS 3.10.0.3 is not yet listed for MCC-IP switches, so I updated the customer switches to 3.9.0.2 today