#SnapCenter fails to discover resources o...

1 messages · Page 1 of 1 (latest)

craggy orchid
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Hi @ashen sapphire ,
The way to start looking at what is going on is looking at the SCWDebug.log in the "C:\Program Files\NetApp\SnapCenter\SnapCenter Plug-in for Microsoft Windows" folder.

start by looking for clues around the end where it displays a summary about the host resources (search for 'HostResource =' from the end backwards), it should contain HostResource ( driveletter of mountpath) and StorageSystemResource ( the location of the lun/vdisk on the filer)

if there is nothing obvious there, you can also have a look at the SnapDriveSALDebug.log in "C:\Program Files\NetApp\SnapCenter\SMCore" to see if it can communicate with all the ONTAP clusters/SVM's.

if all that fails, you can always open a case, of course

ashen sapphire
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Thanks Daniel. Unfortunately I'm out of support 😦 so Discord is my last chance. I've googled everything I can find in the logs. Interestingly yesterday I added a disk as Shared insteead of CSV, and it came up.

However today I took another step backwards. I've migrated a bunch of SQL DB's to a new controller/system and all those DB's show the old path

craggy orchid
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as a last resort, try to restart the SmCore service on the SQL server(s), and in SC Storage Connections, try to reenter the SVM credentials

ashen sapphire
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Ya have done that many times, also reinstalled the entire snapcenter server on a new server as well as reinstalled the agents