#Can't Launch Game (startup crash)

1 messages · Page 1 of 1 (latest)

viral iris
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Game crashes after 5-30 seconds.
Nothing in the logs (no "crash" folder).
System: laptop DELL precision 7560
Windows 10 Enterprise, 11th Gen Intel Core i7-11850H 2.50 GHz, 128GB RAM, NVIDIA T1200 Laptop 4GB

Tried everything from the troubleshoot guide:

  1. Minimum requirements satisfied.
  2. Drivers are up to date
  3. Windows 10 is up to date
  4. Hyper V disabled
  5. Screen resolution optimized (1920x1080)
  6. Overlays (discord, nvidia, steam etc.) disabled

Latest messages from the Loki.log:
[2025.05.24-09.18.15:828][ 0]LogLokiAnalyticsUtilities: App Startup Response Code: 202
[2025.05.24-09.18.15:918][ 0]LogStaticMesh: [SM_Cylinder_CloudTunnel] Mesh is marked for CPU read.
[2025.05.24-09.18.16:061][ 0]LogStaticMesh: [SM_Farshot_R_Portal_Border_Segment_01] Mesh is marked for CPU read.
[2025.05.24-09.18.16:062][ 0]LogStaticMesh: [SM_Farshot_R_Portal_Border_Segment_04] Mesh is marked for CPU read.
[2025.05.24-09.18.16:077][ 0]LogStaticMesh: [SM_Farshot_R_Portal_Border_Segment_02] Mesh is marked for CPU read.
[2025.05.24-09.18.16:080][ 0]LogStaticMesh: [SM_Farshot_R_Portal_Border_Segment_03] Mesh is marked for CPU read.
[2025.05.24-09.18.16:366][ 0]LogStaticMesh: [SM_Basic_Sphere_VFX_Collision] Mesh is marked for CPU read.
[2025.05.24-09.18.17:289][ 0]LogSentrySdk: flushing session and queue before crashpad handler
[2025.05.24-09.18.17:290][ 0]LogSentrySdk: Verbose: invoking on_crash hook
[2025.05.24-09.18.17:290][ 0]LogSentrySdk: Sentry HandleBeforeCrash Begin
[2025.05.24-09.18.17:295][ 0]LogSentrySdk: Sentry HandleBeforeCrash End
[2025.05.24-09.18.17:307][ 0]LogSentrySdk: Screenshot attachment is disabled in plugin settings.
[2025.05.24-09.18.17:316][ 0]LogSentrySdk: Verbose: sending envelope
[2025.05.24-09.18.17:316][ 0]LogSentrySdk: Verbose: serializing envelope into buffer
[2025.05.24-09.18.17:317][ 0]LogSentrySdk: handing control over to crashpad

hexed yoke
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Hi, can you DM me the contents of SUPERVIVE-Diagnoser.exe when you run it? It's in the game directory alongside the game.

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At the beginning of your log file %LOCALAPPDATA%\SUPERVIVE\Saved\Logs\Loki.log there is a LogID value, if you send that I can see if I can find any data about the crash