#Game closes when using chat

8 messages · Page 1 of 1 (latest)

zenith musk
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I've had this problem since pre-launch I believe and it's quite irritating. Essentially over half the time when I press enter in order to open the chat window or press enter when sending the message, the game closes. I tried binding the chat open key to another key but it still happens (especially when I press enter to send the message). Which means I essentially can't use the chat function unless I want to risk closing the game.

fading leaf
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Can you send us a zipped copy of your logs?

wheat vortex
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Logs location:

If you're crashing you can provide crash dumps for the devs to look into.
• Open your 📂 file explorer and in the navigation bar (address bar) paste:
%localappdata%\SUPERVIVE\Saved\
• Inside Crashes folder there should be subfolders, each for each time you crash. Zipping them, or whole Crashes folder and attaching it to your #1157928025040633868 will make finding the crash reason faster.
Sometimes it's also worth packing up the Logs folder!

zenith musk
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I only included the crash files from april and march since the file would be too big otherwise

wheat vortex
fading leaf
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@zenith musk You seem to be crashing due to a GPU/Driver crash. both on DX11 and DX12.

 with error DXGI_ERROR_DEVICE_REMOVED with Reason: 00000000```

Some things to try is setting Power Mode to High Perfromance on both Windows Power Management settings and the Nvidia Control panel, given that this is a laptop.

Other option that might help is to install Studio Drivers vs the Game Ready ones and see if you get more stability there
zenith musk