constant crashes, all log say: Passthrough is not supported, GL is disabled

[muted tinsel]

i crash very often while playing if any further information is needed i can provide

[stone cloak]

what's CPU / GPU and Graphics driver version?

I could use a copy of your logs
C:\Users\<users>\AppData\Local\SUPERVIVE\Saved\Logs

[muted tinsel]

most recent log close to around the last time i crashed
CPU: Intel i7-12700F ~2.1 GHz
GPU: NVIDIA GeForce RTX 3060
Driver version:565.90

and a log like the one i mention in the title

oh i didnt realize you might have meant the folder

[stone cloak]

Your hardware and software seems good and well supported

do you by any chance have Nahimic, A-Volute Sonic Studio, Sonic Suite installed (stuff like SteelSeries stuff installs some of this)
do you crash if you disable voice chat?

a zipped copy of any files (if they exist) of this folder could also be helpful
C:\Users\<user>\AppData\Local\SUPERVIVE\Saved\Crashes

[muted tinsel]

i dont have any of these programs or have a crashes folder. ill play a session without voice chat enabled and report back

[muted tinsel]

still crashing, heres all the newer logs

[compact crag]

I’m also experiencing freezes during the game, where the screen gets stuck and the sound cuts out for about 15-20 seconds. Restarting the game after a crash doesn’t resolve the problem, as it will keep crashing. Rebooting my computer seems to temporarily delay the crashes, but they still occur eventually.

[stone cloak]

@compact crag do you have Malwarebytes installed by any chance?

[compact crag]

yes i do

[stone cloak]

There is a known incompatibility with latest version of Malwarebytes where it’s intercepting every one of our file loads and slowing them down.. disabling Malwarebytes or adding the SUPERVIVE folder to the exclusion list should resolve your hitches

[compact crag]

Thanks a lot! I just uninstalled Malwarebytes rn

[stone cloak]

Ok, Let me know if this resolves the hitches in your end..

[gloomy valley]

When trying to add the SUPERVIVE folder it doesn't allow me but I can add the SUPERVIVE.exe - is that what you meant?

[stone cloak]

I don’t have Malwarebytes installed to have an accurate screenshot.

Does it look anything like this?

[gloomy valley]

Yeah. I'll sus around to see if I can figure it out.

[compact crag]

Didn't get any freezes after uninstalling Malwarebytes 👍