If you receive multiple unlocks then go back to the menu, you wont be able to redeem any of them nor leave the menu. Upon game restart, all of your unused unlocks will display the name of the character you unlocked most recently. This means i dont have enough unlocks for all of the characters, and both me (Northspawn) and my freind (moonpig) have had this issue and will be unable to get all of the characters which is a shame because i would like to test the other ones out. Great job with the game btw its really fun.
#Hero unlocks not functioning when player receives more than 1 before returning to menu
tame trail
obtuse tree
I can confirm this, the same thing happened to me and my squad. After queuing up for multiple matches before returning to menu and stacking multiple unlocks, we were unable to use any of them.
When we got the character unlock screen, holding the button to unlock a character shows the animation for unlocking and the button gets "greyed" out. Then when you click on the next character and hold the button to unlock you get the animation again and the button "greys" out but returning to the previous characters shows that you can unlock it again even though you are supposed to have it already. You can continue this how much you want but the result is the same. You 1) cannot unlock any characters and 2) get stuck in that screen and have to restart the game. (There is an option for practice but it is weird). No matter what you do the counter for how many characters you can unlock does not go down.
After restarting the game, you get send straight to the main menu instead of character unlock screen. The progression shows as if you are level 0 again and that you have to start all over but after a game the progression showed the exact level you are on. Unfortunately, you cannot go back and unlock characters for the slots you missed.
One of my friends suggested that it might have something to do with trying to unlock a character that another mate has already selected... (but take this with a big grain of salt as I cannot confirm this...)
static dune
Confirming, I've had the same issue exactly as described above
quiet token
Thanks for the report! This is related to some of the issues we were having yesterday and there are some accounts that don't have all the unlocks they should. We are working to repair those accounts. I'll follow up once we believe we have addressed the issue. (The fix will be you will randomly have another hunter to unlock)
orchid shoal
i also had the issue, but mine was early on at least so i can pick and choose a bit more
stray yew
I can confirm this happened to me as well. i had 2 character unlocks, and when i unlocked oath and went into practice mode, it put me back into the unlock screen, then i tried unlocking celeste, went into practice mode, then left lobby, and it put me right back into the character unlock screen telling me to unlock 2 characters again.
I restarted the game, and both characters are still locked.
stray yew
just got a single unlock token and unlocked a character successfully. Also in the progress bar it shows the characters i had originally picked to unlock. Maybe that's something worth looking into.
quiet token
Alright. I have pulled all the effected accounts and will be granting unlocks for the number that are missing tonight after the window (10PM PST). Tomorrow when you login you'll have an unlock (or two) and then should be able to play as normal.
quiet token
When you log in today you should be prompted to unlock heroes if you were in this state. Let me know if you are still missing unlocks!
grim edge
Worked great, thank you @quiet token !