#Referred friends aren't able to pre-download

10 messages · Page 1 of 1 (latest)

steady roost
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Hi Supervive Team,

Really excited to start playing tonight!

My issues is: I referred 3 friends (we are a squad of 4) after seeing the email where referrals are guaranteed but none of my friends are able to pre-download the game.

I've attached screenshots showing the view from my side and the view from one of my friends.

Please let me know if you need more details!

quaint dawn
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Because it seems like they haven't
Refferals isn't an instant key
Rn it's guaranteed they get one before the test. But they do still need to get one to download and play

steady roost
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Thanks Loki, that makes a lot of sense.

I'll ask them to check their emails and junk for a key, but if they don't have it I'll tell them they'll receive keys before 6pm today.

quaint dawn
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They should
But if they don't they'll still have greatly increased odds at one

steady roost
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By odds, do they each have to apply separately for a key?
Or are they automatically rolled by signing up?

quaint dawn
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You refferd them that means they have had to make accouts and are thus signed uo

steady roost
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Yes 👍

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I'll let them know that as they signed up, they don't need to do anything else

astral bone
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They will likely be getting redemption keys in their email before the playtest starts today