#I need help with an already registered account that i dont remember my password

15 messages · Page 1 of 1 (latest)

ruby obsidian
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hello, i've registered 1 year ago or something like that
but when i try to link my twitch and discord i need to be logged in, but when i recover my password the mail never reach my inbox
i try to pre-registered again with another account and they request me to load my personal data and link my discord and twitch and so.
so there is a chance to help me with it? to recover my password from my old registered email?

Edit: apparently I registered for the beta with my email and I didn't actually have an account created and that's why I wasn't getting a password reset email.

obsidian thunder
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I also am having this problem! The email for password reset doesn't show up in my email or spam folder. Hoping to have everything ready for later this week to get some games in

maiden jasper
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ye looks like we aren't getting the recovery codes

queen nest
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same, no email it's been 20 minutes since my password reset request.

Edit: apparently I only registered for the beta with my email and I didn't actually have an account created and that's why I wasn't getting a password reset email. After creating an account I was able to redeem my key.

bleak quail
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Same problem

woven hare
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Same here

green acorn
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Also been having the same issue. Attempted to reset my password 3 or 4 times, haven't had luck with receiving anything

oblique cipher
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Same here as well. Please help.

steel sun
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Same problemo. Got a key cant get into account.

maiden jasper
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they changed when announce the game

acoustic skiff
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i believe a supervive account and a theorycraft account is not the same

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i had a theorycraft account and when i got a key i still needed to make a supervive account

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just make sure that you change your discord/steam email to be the same one on your supervive account and it should work fine

maiden jasper
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my god i need a key for this game so bad