#game blue screens my pc when after I hit play.

94 messages · Page 1 of 1 (latest)

steep fox
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Hitting play crashes my pc with out fail. Drivers are up to date. 4070ti , i913900k cpu, plenty of space on ssd.

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arctic heart
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Has this happened more than once?

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Or did it just happen once?

steep fox
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I have done it 4 times in a row. The last time after updating my driver and pulling all temps and resources. Saw no spikes just killed the pc again. The above photo is from the last occurrence

arctic heart
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Interesting...

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Windows 10 or 11?

steep fox
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windows 11

arctic heart
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How much RAM?

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Realistically it SHOULD work, the devs may want the logs to help

steep fox
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32 gig of ram

arctic heart
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But I am not tech smart enough to know how to pull logs

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This is a previous occurrence where devs asked for specific logs

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I'll wait for them to see this though

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I may tag @wooden void (please do not smite me)

steep fox
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Thank you for the help. Hopefully Im not finding a major issue with the patch.

arctic heart
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Let me try launching mine

steep fox
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ah ok that is actually good news maybe

arctic heart
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I will at least confirm whether or not the new patch is up

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New patch isn't up yet

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So should be fine

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(hopefully)

steep fox
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yea im showing version: release0.073day-60394-shipping

arctic heart
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Same here

steep fox
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adding this here in case a dev does stop by

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something in the opening services procedure appears to be causing a .net error that crashes my windows completely

rapid moth
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Your windows completely up to date as well motherboard drivers?

steep fox
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Windows and drivers up to date yes

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just double checked

abstract geyser
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Can you post the error code displayed on the BSOD screen?

steep fox
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The only screen I got was as posted above. but the error codes in the event log were perlib 1008, .net runtime 1026, and then the 1000 application crash that was windows. The blue screen of death never made it to giving me a stop code

wooden void
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Logs are at %LOCALAPPDATA%/Loki/Saved/Logs

steep fox
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ok ill check that now.

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I am not able to locate this file. However I now occasionally receive "out of video memory". checking the thread for that people with 40 series cards seem to be having similar issues and crashes as well? Do you think it could be related?

unborn igloo
rapid moth
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then im pretty sure you want the text file named loki, atleast thats what it is on my end that has anything worth looking over unless they want everything.

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steep fox
steep fox
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Update for any devs looking at this: I had another patch last night when the game dropped. I was able to run as admin, dl the patch, and after several tries of hitting play and either getting a black screen back to desktop or an out of vram message I was able to play! I do not know if the new message is related to the original problem or is an additional issue existing in the other threads here. Cheers

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P.S. loved game. looking forward to more

steep fox
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Happening again except just freezes pc until hard restart

cosmic imp
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This is very strange, I see it's failing to create a shader object then the GPU fails saying it's out of memory, but this is modern hardware.. This sounds like a bug with Unreal Engine 5.2 and Nvidia Drivers

Let me see if there is an easy workaround. Thank you for your patience

steep fox
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Hey thank you for the response! glad we could catch it early if it is a bug.

onyx grail
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Hello. I seem to have a similar issue. I tried to launch the game and my PC crashed and restarted automatically. On my second try the game launched, but suddenly dissappeared and reverted back to the launcher. 16GB RAM, 980ti GPU, Windows 10

cosmic imp
# steep fox Hey thank you for the response! glad we could catch it early if it is a bug.

Epic Games support forums seem to indicate it might be a known issue and will be fixed on future releases on the engine (Loki will be working on a workaround, while we wait for Epic's fix)

I'm unsure if this will work, but we can give this a shot

Go to this file in your system:
C:/Users/patri/AppData/Local/Loki/Saved/Config/Windows/GameUserSettings.ini

and Add this to the bottom of the file:

[Startup]
r.AsyncPipelineCompile=0

near solar
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same issue as above

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i can dump all logs and specs if needed

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also have the crashdump files too if that would help

cosmic imp
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Logs on C:\Users\<user>\AppData\Local\Loki\Saved\Logs are more useful

near solar
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last few

near solar
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i think its getting somewhere, this is the farthest ive ever gotten

image.png
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and now im in?

cosmic imp
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your issue seems to be indeed the same and similar to what's been reported for Unreal Engine

Any luck by setting [Startup] r.AsyncPipelineCompile=0 as I described above?

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near solar
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i set mine up for that beforehand and was still getting the issues

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now i have no problem logging on

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gonna re-log and see if im just lucky or if a solution is for some reason there

cosmic imp
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mm interesting that problems went away.. I wonder if the partially built PSO objects are still being saved to disk so after multiple retrys it finally works 😦

If problem ends up being resolved, I would love a copy of your latest logs to compare and see if there is any relevant difference there

Thank you!

near solar
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Yup as soon as I get back to my computer I’d be happy to compare and contrast them

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Want me to PM ya or just dump the last 5 or 6 here?

near solar
near solar
steep fox
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@cosmic imp im sorry i didnt get back to you sooner I got tied up working. The adjustment to the ini file doesnt seem to have changed anything

near solar
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no worries at all, not sure what magic happened, but i can launch with no problems now and it plays just fine.

steep fox
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I just double checked based onm ienzoz's comment and now I can also launch the game? Strange but similar to the behavior I had last playtest. Cant report on how it plays till the window gets here thjough

exotic whale
steep fox
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Necoring my thread as this is happening again with new play test. This time I get the error code: ATTEMPTED_EXECUTE_ON_NONEXECUTABLE_MEMORY

cosmic imp
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I see you have good hardware and noticed your logs say it's failing to load shders to the graphics driver, your driver also looks up to date

[2024.02.29-17.20.41:376][  0]LogD3D12RHI: Warning: Failed to create Graphics PSO with hash 0x2EEC3291564A4773:```

I'm puzzled by this one.  It's possible that
* Drivers might be in a wokny state,  reinstall latest and restart?
* Are there any pending Windows Update fixes?
* Game contents (pak file) are corrupted and it's trying to load bad data to the shader. Redownloading the game might resolve this
* Any 3rd party software that could be intercepting the game from the video driver?
steep fox
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I also get a out of video memory popup that others are reporting

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I noticed someone was getting it to launch with run as admin but I recieved this message instead

steep fox
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bump

steep fox
rapid moth
# steep fox

i found this based on the failed to open descriptor file error. not sure if will help you or not https://forums.unrealengine.com/t/failed-to-open-descriptor-file-error-when-opening-uproject-file-on-local-network-solution/788090

Epic Developer Community Forums
"Failed to open descriptor file" error when opening uproject file o...

for people who have the habit of opening unreal files that are on another computer on a network, and are having this problem here with UE 5.1: “Failed to open descriptor file” I’ll leave here the solution I found, very simple. You just have to go to the folder where your project is, right-click and select the option “Map network drive” Y...

steep fox
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It looks like a similar solution as on the other post where you need to specify the full path you are launching from to get the game to open. Thanks for the share! hopfully itll be fixed next test and if not I can try that out

cosmic imp
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We did some work around this area and hope to have resolved the out of video memory issue on the latest release.

near solar
steep fox
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@cosmic imp I apologise for the late response. I just launched the game and it now works first try no problem. Very excited for next playtest now. Thank you for all your hard work

cosmic imp
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Excellent, great news! Thanks for following up