#Mass Free Tier Exploitation via Outlook Email Aliases

9 messages · Page 1 of 1 (latest)

clear arrowBOT
#

Hi @meager berry. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

#

Thanks for flagging this; the behavior you describe (creating many accounts, including via aliases, to repeatedly get free-tier AI credits) matches what Warp’s Terms of Service define as “Fraudulent Activity” and “Abuse,” including:

  • creating or using multiple identities/accounts to obtain unauthorized access, credits, or services [Definitions]
  • creating multiple accounts or masking identity to circumvent free tier allowances, promotional credit, or usage limits [Restrictions]

Warp may suspend or terminate accounts, and block identifiers (accounts, devices, IPs, etc.) when it reasonably suspects this kind of activity, and can revoke free-tier or promotional benefits obtained that way. [Termination; Credits and promotions]

However, I don’t have access to internal systems, so I can’t investigate or take action directly. To get this in front of the right team, please forward the details (including any logs, patterns, or additional examples you have) to Warp support:

Mention that you’re reporting suspected large-scale free-tier abuse via Outlook “+” aliases and include the sample addresses you shared. That will give the team enough context to investigate.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

#

@meager berry Kapa.ai is still learning and improving, please let me know how I did by reacting below.

pearl garden
#

Kapa can't access it, but you can send a message to [email protected] (which is usually for getting unbanned, but they'll have the resources to look into this type of thing)
@meager berry

meager berry
#

ok

pearl garden
#

Thanks... I'm going to remove the original message though because we don't want people to read it and get ideas to try it themself...
(I'll take a screenshot to pass along beforehand)

meager berry
#

got

pearl garden
#

I passed on the info if you want to skip having to write an email (but if you can provide extra info via email that'd be great)

meager berry