Subscription Renewal | Warp | Page 1

Hi @random granite. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

You can likely request a refund, but it depends on when the annual renewal was charged and how many credits you’ve used.

Warp’s subscription refund policy says they can refund an annual plan if you downgrade within 30 days of starting the annual plan and you’ve used fewer than 150 credits (the Free plan limit). If you’re past 30 days but within the first year and you exceeded 150 credits in the first month, they can’t refund the first month but can refund months 2–12. [Refund policies]

Since this is an account‑specific billing issue, you’ll need to contact Warp directly so they can look up your subscription and charges. For refunds and billing questions, email:

billing & refunds: [email protected] [Refund policies]
If you just need general plan/subscription help: the docs direct you to email support via their billing help address. [Pricing FAQs]

In your email, include:

The email address tied to your Warp account
Whether this was a renewal or a new annual subscription
The date and amount of the charge
That you haven’t used the service in months and are requesting a refund under the subscription refund policy

They handle these cases over email rather than in public forums, and prorated refunds (for team member removals, etc.) are generally issued as Warp credit, not cash, though subscription refunds follow the specific rules above. [Refund FAQs; Refund policies]

#Subscription Renewal

They handle these cases over email rather than in public forums, and prorated refunds (for team member removals, etc.) are generally issued as Warp credit, not cash, though subscription refunds follow the specific rules above. [Refund FAQs; Refund policies]

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: