#Request failed with error

5 messages · Page 1 of 1 (latest)

cobalt badger
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I have been getting this error way too much recently:

I'm sorry, I couldn't complete that request.

Request failed with error: Transport(reqwest::Error { kind: Decode, source: hyper::Error(Body, Error { kind: Reset(StreamId(425), INTERNAL_ERROR, Remote) }) })

{"conversation_id":"58333728-ce37-4697-a146-cab22682f5ce"}

wooden flameBOT
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Hi @cobalt badger. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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The error message you're seeing:

I'm sorry, I couldn't complete that request.

Request failed with error: Transport(reqwest::Error { kind: Decode, source: hyper::Error(Body, Error { kind: Reset(StreamId(425), INTERNAL_ERROR, Remote) }) })

is a known and recurring issue in Warp, affecting users across different operating systems and versions. This error typically indicates a problem at the network or server transport layer, often manifesting as an HTTP/2 stream reset with an internal error from the remote server.

Key points from the knowledge sources:

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  • Many users have reported this error, and it can occur randomly or during specific actions, such as sending prompts to the AI agent or working with large requests. It is not limited to a particular OS or Warp version and has been observed on macOS, Linux, and Windows [source 1] [source 2] [source 3].
  • Sometimes, the issue is related to server-side problems or regressions, and the Warp team has acknowledged and fixed such issues in the past by releasing server-side updates or reverting problematic releases [source 4] [source 5].
  • There is no definitive user-side fix, but some users have reported temporary relief by restarting Warp, updating to the latest version, or starting a new conversation/context. However, these are not guaranteed solutions [source 6].
  • The Warp team often requests debug IDs and logs to help diagnose and resolve these issues. Providing your conversation and request IDs when reporting can help expedite a fix [source 7].

What you can do:

  1. Make sure you are running the latest version of Warp.
  2. If the issue persists, try restarting Warp or starting a new conversation.
  3. If the problem continues, gather your debug information (conversation and request IDs) and submit a bug report or comment on an existing issue. This helps the Warp team correlate your experience with server-side logs and investigate further [source 7].
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Unfortunately, the knowledge sources do not provide a permanent user-side fix for this error, as it often requires intervention from the Warp team. If you are blocked from using Warp daily, reporting your debug information is the best way to help get the issue resolved.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: